Noc Engineer

Network Operations Center (NOC) Engineer
7+ Months Contract
Getzville, NY

Responsibilities:

• Monitor and analyze network performance for optimal operation, identifying and resolving potential issues promptly.
• Collaborate with cross-functional teams to implement network changes, upgrades, and operational maintenance activities.
• Perform routine maintenance tasks to ensure network stability and security.
• Document and maintain accurate records of network configurations, changes, incident resolutions, and carrier issues, hardware RMA's.
• Provide technical support and guidance to teams, assisting in root cause analysis of incidents and periodic network reviews.
• Establish and update operational procedures, support documentation, and network operations policies and standards.
• Assist in the development, adoption, configuration, and tuning of the network management platform.
• Complete daily network checks, operational handover duties, and participate in shift rotation coverage.
• Contribute to fault management and remediation of alerts, including tuning and optimizing monitoring systems.

Requirements:

• 10+ years proven experience as a NOC Engineer or IT infrastructure operations/support role.
• In-depth knowledge of networking protocols, technologies, and security principles.
• Knowledge of network routing and switching technologies and routing protocols.
• Experience with various Cisco equipment (routers, switches).
• Experience with Checkpoint, Cisco firewalls, load balancers, and WAN accelerators is desirable.
• Experience in scripting and programming skills (Python, Ansible, Terraform) is desirable.
• Formal technical certification such as CCNA/CCNP.

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.