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Title: Field Consultant
Location: Dallas, TX
Job Type: Full Time 2 Month Assignment
Who We Are
For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction. Our goal is to help our customers reach their full potential and to excel as their global partner of choice.
The Field Consultant will be responsible for the following:
- Visiting multiple collision shops in a defined territory daily
- Meet with decision makers explaining the benefits of the Nissan Wholesale Advantage Program
- Assist collision center with program enrollment if not currently enrolled
- Encourage collision centers to utilize the program and OPS ValueTrax when providing estimates to facing dealer
- Instruct collision shop personnel on how to submit repair requests into OPS ValueTrax system
- Follow up email and phone contact with collision shop if needed
- Complete detailed Collision Center Contact Reports
What you bring
- OEM Parts experience preferred
- OPS ValueTrax/OEC CollisionLink system knowledge preferred
- Excellent communication and computer skills
The Consultant will need to be available and have the desire to travel 90% of the time. Qualified candidates must be highly motivated, self-starters who possess excellent customer relationship, communication, and facilitation skills, with a high degree of interest in working in a field environment with minimal supervision.
MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSXi, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $100k to $110k based on current experience.
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