Position Summary: Audit, balance and report for food and beverage and front desk and provide accurate, timely information to ensure hotel policy is followed.
Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Reconcile and balance front desk transactions
- Reconcile and balance food and beverage transactions from micros reports.
- Post room and tax to guest account.
- Check guests in/out as necessary.
- Handle guest problems with courtesy, empathy and sincerity.
- Know and carry out specified duties in response to fire alarm, guest medical emergency and security threats.
- Report to work on time and in proper uniform.
Perform other tasks as assigned by management.
Requirements
Education: High school education or equivalent experience.
Experience: Accounting/Customer service experience preferably in a hotel or related field.
Hours required: Scheduled days and time vary based on hotel needs. Must be able to work weekends.
Knowledge or and ability to operate a computer and reservation system.
Ability to read, write and speak English.
Ability to stand for long periods of time.
Ability to provide friendly guest service with a smile.
Job Type: Part-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
- Paid time off
- Referral program
Schedule:
- 8 hour shift
- Monday to Friday
- Night shift
- Weekends as needed
Work setting:
- In-person
Pay may depend on skills and/or qualifications
Experience:
- Hospitality: 1 year (Required)
- Accounting: 1 year (Preferred)
- IHG: 1 year (Preferred)
- Opera: 1 year (Required)
Shift availability:
- Night Shift (Required)
Work Location: In person