Newstand Sales Supervisor (12:30pm to close)

About us

Our management and operating team has over 50 years of continuous experience in the airport concessions industry dating back to 1959, including a wide range of airport concessions from newsstands and gift stores to specialty retail and bookstore concepts. No matter the concept, our driving principle is to be the absolute best at what we do. Each and every one of our principals and executives spends the time necessary to provide expert, top-level attention to each of our store operations and we believe this makes a difference. Operating in 5 U.S. Airports, NewsLink has a dedicated team of more than 500 employees working in our newsstands, retail stores, restaurants, cafes, warehouse and distribution center, and corporate offices.

Position Summary

The Newsstand Sales Supervisor supervises and participates in all store operation activities while ensuring excellent customer service and the highest levels of cleanliness and housekeeping. The Supervisor is responsible for ensuring company policies and procedures are adhered to;the Supervisor must take immediate and prompt action to address any deficiencies. Additionally, must lead by example, maintain a positive demeanor, and have a neat and professional appearance with good hygiene. A Supervisor may be responsible for multiple store locations.

Essential Duties and Responsibilities

Possessing the necessary experience and ability for supervising and exerting positive influence over critical in-store customer service and sales support functions, the Newsstand Sales Supervisor must be able to perform the following tasks:

• Perform store opening and/or closing procedures accurately, efficiently, and according to company’s standard operating procedures.
• Operate cash registers and handle sales transactions effectively, accurately, and in accordance with the company’s standard operating protocols.
• Provided constructive feedback and performance counseling to staff.
• Approach customers in a cheerful, pleasant, helpful, and courteous manner to include greeting, suggestive selling, and departing remarks.
• Obtain and exhibit a through knowledge and understanding of all product assortment offered for sale in order to discuss available options with customers.
• Maintain a thorough awareness of customer, personnel, vendor, and merchandise movement within the store and assure security over all company assets.
• Assist in visual merchandising, as directed by senior staff, keeping work location neat, clean, and attractive.
• Receive, display, and inventory merchandise shipments and transfers when applicable.
• Process and maintain in-store merchandise inventory records when applicable.
• Comply with company policies and procedures.
• Provide regular and predictable attendance.
• Preform all essential job functions without posing a direct threat of harm, offence, or discrimination to yourself or others.

Qualifications/Requirements:

• Ability to work 12:30pm to store closing time (no exceptions)
• High school or equivalent diploma
• Prior retail or cashier experience
• Ability to work flexible schedules including holidays, weekends, and as needed
• Ability to effectively communicate in spoken English
• Ability to maintain a cheerful, pleasant, helpful and courteous disposition with customers and co-workers throughout the work day.

Physical Demands:

The physical demands described here are representative of those requirements employees must regularly meet to perform the essential job functions with or without reasonable accommodation.

• Requires prolonged standing, for a minimum 6 hours at a time.
• Requires walking short and long distances transporting merchanting between locations.
• Requires the ability to travel inside, outside, and between work locations.
• Requires squatting, crouching, stooping, bending, stretching, and reaching.
• Requires the ability to lift, carry, push, and/or pull up to 50 pounds.
• Requires the ability to withstand at times high level noise with in airport locations and at off-site locations.

NewsLink provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

Job Type: Full-time

Pay: $20.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Travel reimbursement
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Travel requirement:

• No travel

Work setting:

• In-person
• Office

Ability to commute/relocate:

• East Boston, MA 02128: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Retail supervisor: 1 year (Required)

License/Certification:

• Driver's License (Required)

Shift availability:

• Overnight Shift (Required)
• Night Shift (Required)
• Day Shift (Required)

Work Location: In person