New Home Sales Consultant

New Home Sales Consultant

An experienced sales professional who makes a significant contribution to Sullivan Brothers Builders sales efforts by continually reaching and exceeding sales goals. A demonstrated strong command of sales concepts and lead management. This position represents Sullivan Brothers Builders by properly communicating company policy and procedures regarding product and service to all prospects. Conducting themselves at all times in an ethical, professional manner consistent with good business practice and established policy. Identifying and qualifying prospects in order to secure sales. Initiating, monitoring and expediting the home buying process in order to reach their company established sales goals.

Duties and Responsibilities: (Including but not limited to)

• Achieve and exceed company established sales goals
• Must completely understand and effectively communicate all product offerings, building process, financing plans, and mortgage process to help guide prospects/buyers.
• Prepare various reports accurately and completely including; competition reports for all the company’s competitors in their division, Sales and Traffic reports for the communities.
• Understand what competition is doing and be able to compare it with SBB.
• Must stay up to date on all community information (i.e. schools, utilities, tax information, shopping, local employment centers, and recreation areas) and any other information requested by SBB customers.
• Must understand all SBB sales contracts and addendum, complete them accurately and deliver in a timely manner.
• Maintain a good line of communication with all potential homebuyers, employees, and vendors.
• Track and follow each homebuyer and service their needs throughout the sales process, with customer oriented service.
• Staff site sales office and model homes during designated company hours as needed.
• Ensure the sales office and model homes are neat, clean, and well lit at all times.
• Walk sales office and model homes regularly and prepare a written punch list on a weekly basis for the builder in order to maintain the model in 100% condition.
• Ensure that all collateral and supplies are well stocked and consistent with company specifications.
• Place and monitor all on-site signage as needed (i.e. home site signs, inventory signs, open house signs, etc.).
• Maintain and understand the CRM and Sales System and ensure it is accurate and up to date.
• Develop, practice and deliver a strong sales presentation to prospective buyers consistent with company training.
• Completion of registration cards for all prospects.
• Conduct weekly scheduled builder meetings with written meeting minutes.
• Complete all company paperwork in a timely and accurate manner.
• Collect all required monies from homebuyers.
• Maintain a good line of communication with Community Builders & Sales Manager.
• Communicate the entire process to all homebuyers with weekly updates during the construction of their home.
• Provide prompt attention to any customer concern by involving the appropriate parties.
• Communication and weekly visits with Realtors in order to generate referral sales through excellent customer relations. Promoting SBB by attending various Realtor and HBA functions.
• Communication with buyers’ lenders during the process.
• Follow each prospect until they reach a home buying decision and prepare a lost sales report on the buyers who did not buy from SBB.
• Attend all sales meetings and company functions.

Qualifications:

• High School graduation or equivalency required.
• Valid driver’s license and insurance required for business travel if by automobile.
• 2 - 4 years of residential home Sales experience
• Home Building industry experience preferred
• May be required to be licensed with the state licensing authority.

Skills and Knowledge:

• Must be able to use word processing, e-mail, spreadsheets, presentation (PowerPoint), database and newsletter (Adobe) software for advanced internal and external communications, creation of reports and presentations and database maintenance.
• Computer literacy, proficiency with Outlook, Excel, Word, Power Point and ability to learn new programs as needed. Knowledge of Constellation/New Star Homebuilder and Sales system preferred but not required.
• Ability to review, analyze and interpret information as well as trouble-shoot to solve problems.
• Ability to communicate patiently and professionally with both internal and external customers both orally and in writing.
• Ability to multi-task and prioritize several tasks without compromising quality of work or mission deadlines.
• Ability to adapt in a changing workplace.
• Knowledge of sales processes and procedures required
• Proven organization skills in a high paced work environment.
• Understand the building process and be able to communicate this effectively to prospects.
• Understand financing plans and mortgage process to help guide buyers.