New Client Implementation Coordinator

FrankCrum is a Top Workplace!

Renamed FrankCrum in 2006, the Professional Employer Organization (PEO), is based in Clearwater, Florida and employs more than 350 people who serve over 4,000 business clients offering a full range of HR services, including payroll, employee benefits, HR consulting services and workers’ compensation insurance. Our PEO is a family culture that encourages people to feel at home, collaborate, and respect each other.

The Role You’ll Play to Create Success

We are eager to announce a full-timeNew Client Implementation Coordinatorposition filled with many exciting opportunities! In this role, you will have the opportunity to impact the FrankCrum business everyday by coordinating the communication, document transfer, information gathering with the client and preparing and processing payrolls.

1.     Conduct welcome call with client to confirm company information such as start date, client company contacts, addresses, payroll schedule, earning codes, etc.

2.     Provide necessary prefilled or DocuSign contractual items to client items.

3.     Provide client with a complete list of items, documents, spreadsheets, reports required to enroll client.

4.     Update Netwise, Client Relations Management System, with client details.

5.     Work with internal departments to obtain legal, credit and underwriting approvals to enroll client.

6.     Ensure collected contractual paperwork is completed accurately.

7.     Activate client and notify other internal team members about the New Client.

8.     Prepare for the first payroll.

9.     In Ultipro, complete pay group setup, prepare payroll calendar, add earning codes, add deduction codes and ensure billing is setup accurately.

10.  Update necessary client payroll reports in PAM.

The Attributes We Seek

Keys to success in this position include excellent customer service, 1 year of payroll experience, a high school education and intermediate levels for Word, Excel and Outlook. Certifications in Payroll (CPP or FPC) would be preferred along with knowledge of federal, state, and local laws regarding wage and hour and FLSA topics.

Our Competitive Benefits

Along with this great opportunity, FrankCrum also provides exceptional benefits from top carriers including:

·         Health Insurance, Dental and Vision Insurance

·         Short Term / Long Term Disability and Term Life Insurance

·         Supplemental Insurance Plans (Accidental, Hospital, etc.), and Pet Insurance

·         401(k) Retirement Plan - FrankCrum matches 100% of the first 4%, immediate vesting

·         Employee Assistance Program

·         Flexible Spending Accounts and Health Savings Accounts

·         Paid Time Off and Holiday Pay

·         Education Reimbursement

·         PTO Cash Out

·         Tickets at Work and Corporate America Family Credit Union

·         And More!!
What’s Special About FrankCrum

FrankCrum, a family-owned business-to-business entity since 1981 made of several companies: FrankCrum Corporate (a professional employer organization), FrankCrum Staffing, Frank Winston Crum Insurance Company, and the FrankCrum Insurance Agency - all based in Clearwater, Florida. This “family of employer solutions” employs more than 350 people who serve over 4,000 clients throughout the United States. FrankCrum employees are trained to deliver high value through exceptional customer service and treat clients and coworkers like family. By living by our Brand Pillars (Integrity, Affinity, and Prosperity) employees are recognized at quarterly events for exceptional customer service and milestones in tenure.

The FrankCrum headquarters spans 14 acres and includes a cafe, subsidized for employees. Menus include made-to-order breakfast, hot lunch options and even dinners that can be ordered to-go, all at very affordable prices. The cafe also plays host to monthly birthday and anniversary celebrations, eating and costume contests, and yearly holiday parties. Through the input of its own employees, The Tampa Bay Times has recognized FrankCrum as a Top Place to Work for 11 years in a row! FrankCrum also supports several community efforts through Trinity Café, the Homeless Empowerment Program, and Clearwater Free Clinic!

If you want to play this role to positively impact our client’s day-to-day business, then apply now!

FrankCrum is an equal opportunity employer prohibiting discrimination on the basis of race, color, sex, age, religion, national origin, disability, marital status and any other characteristic protected by local, state or federal law.​