Network/Telecommunications/Cctv Technician

Posting Details
Position Information
Job Title
Network/Telecommunications/CCTV Technician
Working Title
Network/Telecommunications/CCTV Technician
Position Type
Staff
Department
Office of Information Technology
Posting Number
201201480
Full or Part Time
Full Time
Benefit Eligible
Yes
If Other, Please Explain:
Tenure/Non-Tenure Track
Salary Basis
12 month
If Other, Please Explain:
Position Summary Information
Responsibilities
The Network/Telecommunications/CCTV Technician will work closely with the Technical Services Director to ensure that technical services (networking, user services, telecommunication, CCTV and other technical systems) are operating efficiently and effectively. Day to day task and project management skills are required. The successful candidate will be able to organize and manage work performed. Success in this role requires time management skills, understanding of a network and computer environment, the ability to handle multiple competing projects, project planning and the ability to convey delivery times to students, staff and faculty of the university.
KEY RESPONSIBILITIES

• Ensure that all work orders are completed in a timely manner.
• Monitors and supports daily network, telecommunications, and CCTV operations.
• Continuously monitors systems and network help to identify anomalies and correct issues before outages occur.
• Installs, configures and maintains network, telecommunications and CCTV equipment.
• Provides troubleshooting and resolution of network, telecommunications and CCTV equipment.
• Plans, develops, tests, implements and documents new and modifications to existing hardware.
• Organizes and maintains informational and procedural documentation for the network team.
• Administrate the printing infrastructure.
• Maintains supportive, professional relationships with end users by providing courteous, responsive service to the campus community.
• Verifies that AD users are provisioned and deprovisioned in a timely and accurate manner.
• Follows documented outage notification and change control procedures.
• Participates in on-call rotation.
• Installs and configures network and telecommunications cabling.
• Maintaining campus VoIP telephones.
• Other projects and duties as assigned.

Qualifications

• Bachelor's degree in electronic engineering technology, IT, MIS or Computer Engineering or equivalent.
• 5 years of experience working on computers, networks or other complex IT technologies.
• Ability to assess causes of technical problems and find solutions in computers and peripheral hardware using logical troubleshooting methods.
• Strong understanding of network related problems and issues.
• Ability to analyze complex problems to determine a solution.
• Ability to multitask.
• Excellent interpersonal, verbal and written communication skills.
• Superior analytical, evaluative, and problem-solving abilities.
• Ability to effectively prioritize and advance a large number of projects simultaneously.

Salary
Commensurate with experience, qualifications, and university's resources.
Minimum Qualifications
Preferred Qualifications
Special Instructions to Applicants
Additional Information
Posting Detail Information
Open Date
04/02/2024
Close Date
Open Until Filled
Yes