Address
Form of workNetwork/Datacom Inside Sales Representative
About Kendall Group
The Kendall Group seeks a talented, creative, self-motivated individual for our Network / Datacom Inside Sales Representative position. The Kendall Group is comprised of seven divisions with 75+ locations in eleven states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fittings products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.
Why The Kendall Group?Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you’ll have opportunities to learn and grow while being coached and mentored along the way. We’re that company where people stay! We’re proud to say that more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you’ll work alongside incredible people who care about your success.
Role Summary:
Reporting to the Networking & Services Manager, the Network / Datacom Inside Sales Representative is a key member of the Sales team. The person in this role will provide Network / Datacom focus for the Inside Sales team and product support for the Network Specialist and our valued customers. This is a hands-on position, ideal for someone who is self-directed, a strong collaborator, critical problem solver, and who enjoys owning a wide breadth of responsibilities. There will also be opportunities for onsite visits to our customers with the goal of building strong relationships and delivering exceptional customer experience.
Exciting work you will do:
The essential duties and responsibilities of the Network / Datacom Inside Sales Representative position will consist of, but are not limited to, the following:
- Providing Inside Sales quoting, customer relationship building and project management support for Kendall’s Industrial Networking/Datacom portfolio. This portfolio includes Network Infrastructure, Hardware and Software products offered by Rockwell Automation, Panduit, Hubbell, Cisco, Isonas, Digital Watchdog and other partnering manufacturers sold by Kendall Electric
- Sell company products and services to customers contacting the branch by gathering information about their needs, providing technical assistance when required, quoting, soliciting orders, and suggesting additional products in a fast-paced multi-tasking environment
- Clarify customer’s understanding of products and services; answering questions; expediting orders; and offering relevant information
- Maintain quality service by adhering to Kendall Group policies, procedures, and standards
- Perform other duties as assigned
- Service Excellence
- Results, Action Oriented
- Accountability and Responsibility
- Teamwork and collaboration
- Priority Setting
- Planning and organizing
- Work Experience: 3 years of experience in the Network and Datacom Technology field working with customers
- Education: Bachelor’s degree or equivalent combination of skills, experience, or education
- Analytics/Computer Skills: Experience working with MS Office; ability to collaborate with and engage additional commercial or technical resources when appropriate; Business acumen, including problem solving skills, critical thinking, and analytical abilities
- Organization Skills: Highly organized and detail-oriented; ability to multi-task and shift priorities as needed; ability to work in fast-paced, continuously evolving, and at times ambiguous environment
- Cross-functional skills: Ability to work well cross-functionally; provides excellent internal and external customer service
- Communication Skills: Strong interpersonal communications, analytical and problem solving, organizational and written/verbal communication skills
- Physical, Mental and Visual Skills: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee must be able to stand, walk, climb stairs, and operate a vehicle.
- Physical Environment: Normal office environment; warehouse, fabrication environment and exposure to moving equipment
- Work Experience: Industrial distribution
The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state or local law.
