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Form of work
Salary- Helena is surrounded by rolling hills and lofty mountains and is tucked below the Continental Divide.
- It is a relatively quiet place to call home where small-town living collides with outdoor adventure.
- Helena has a rich history and was originally founded as a gold camp during the Montana gold rush.
- Learn more about moving to and/or living in Helena, Montana here.
In this position you will be afforded the opportunity to telework, however there will be required weekly in-office day(s) in Helena. Specific conditions will be outlined as part of the job offer and must adhere to state policy.
We know you have other work options, but we ask you to consider working with us at the State of Montana Department of Administration in the State Information Technology Services Division (SITSD). Our mission to provide shared IT services to support the needs of the state and citizens of Montana. We offer an innovative and collaborative work environment where employees are valued and supported. In addition, our employees have the opportunity to be involved in some of the most exciting and innovative IT projects and initiatives in development within Montana state government. (You can learn more about SITSD here.)
What is this career opportunity?
This position is located in the Network Technology Services Bureau of SITSD and is tasked with deploying and supporting local and wide area network services to various state agencies. This position is responsible for the installation, layout and maintenance of all network components to include: Cisco routers and switches, wireless access points, firewalls and voice and video systems. This position interacts with various departments to ensure compatibility of state equipment, cost effectiveness of computing expenditures, and optimum use of embedded infrastructure. Travel is required up to 30% of the time with 10% including overnight.
What are we looking for?
Education and Experience:
- Bachelor’s degree in Computer Information Systems or related field, and three years’ applicable experience
- Alternate combinations of education and experience will be considered on a case-by-case basis.
- Cisco CCNA certification desired.
Knowledge of:
- The interrelationship of data, voice and video Network Systems;
- Data network operations including switching, routing, voice video and wireless technologies;
- Organizational trouble ticketing systems;
- Networking protocols and standards: TCP/IP, DHCP, DNS, 802.11(x), BGP, OSPF, VLANs, QOS, 802.1x, SNMP;
- Circuit Types: MPLS, DSL, Cable Modems, and Metro Ethernet.
Ability to:
- Rapidly troubleshoot and correct system/network problems in a timely fashion;
- Provide excellent customer service;
- Effectively communicate with diverse levels of management and stakeholders;
- Communicate technical concepts to non-technical individuals;
- Work with highly-skilled and technical team members;
- Establish and maintain effective working relationships in the public and private sector;
- Work independently with little supervision and as part of a team;
- Assume a lead-role on critical project segments.
Does this sound like you?
What can you expect from us in return for your hard work?
Ø Look here to see the additional benefits! They include:
o Work/life Balance
o Health Coverage
o Retirement plans
o Paid Vacation and Sick Leave and Holidays
o And more…
Ø Public Service Loan Forgiveness (PSLF) – Employment with the State of Montana may qualify you to receive student loan forgiveness under the PSLF.
Other important information to be aware of.
- This position requires the successful completion of a criminal background check.
- Only online applications are accepted. By applying online, you are able to receive updates and monitor the status of your application.
