Network Support Analyst - Enterprise Infrastructure*

Network Support Analysts - Enterprise Infrastructure* have the knowledge and expertise to support the countywide Area Networks and Local Area Networks for the Innovation and Technology Department. This position assumes a countywide role for knowledge in routing, switching, carrier networks, and performing best practices in meeting specific network design goals. The position is responsible for configuring, installing, and supporting enterprise class networking hardware, software, and other networking resources, troubleshooting performance and security issues, while using the latest networking diagnostics tools.

The Innovation and Technology Department is County of San Bernardino's primary technology service provider entrusted with managing and safeguarding the County's enterprise mission critical systems and infrastructure. It is our goal to empower the County through innovation and enterprise solutions that promote progress through technology and provide transparency and mobility that enable staff to focus on addressing and resolving issues toward the progress of the County's mission, ensuring continued success. Learn more about our initiatives in IT's Strategic Plan.

Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment.

Availability: Incumbents may occasionally work evening and weekend hours. Some overtime, on-call, or call back work may be required.

REQUIRED EXPERIENCE: Two (2) years of work experience, within the last five (5) years, working with or troubleshooting enterprise class networks, which includes experience with configuring switches and/or routers.

Must include experience in at least two of the following system technologies:

REQUIRED EDUCATION: Thirty (30) semester (45 quarter) units of completed, post high-school coursework from an accredited university or technical school in computer science, or a closely related field. A list of coursework must be submitted with the application.

Education Substitution: One (1) additional year of qualifying work experience may substitute for the education requirement.

The ideal candidate will have the following:

Application Procedure: To be considered for this excellent opportunity, complete and submit the online employment application and supplemental questionnaire as soon as possible. This recruitment is subject to close without notice once a sufficient number of qualified applications have been received.

There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience, as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicate in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation.

All communications regarding the selection process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment.
To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.
If you require technical assistance, please click HERE to review the Government Jobs online application guide, or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.

EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.

ADA Accommodation: If you have a disability and require accommodations in the testing process, submit theSpecial Testing Accommodations Request Form within one week of a recruitment filing deadline.

Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points.Click here for information and instructions to request Veteran's Preference points.