Network Management Tooling Engineer

• Candidate will become Tooling Engineer/SME of specific Fault, Configuration Management, Accounting, Performance or Security Management Tools (FCAPS) during it’s specific lifecycle phase:

o Accounting and Security Management Tools are Vendor specific AAA (Authentication / Authorization / Accounting) Tools that ensuring the fact that only the specific user or system accounts can enter and authorized to the network devices and recording the logs (TACACS / RADIUS)

o Configuration Management Tools are either Vendor or Developed Utilities / Scripts that entering to the network devices through CLI / API methods, discovering the devices and collecting diagnostics / execute specific commands.

o Fault and Performance Management Tools are Alerting / Performance Management Tools, that are mainly Vendor Products to discover, poll the network devices or receiving SNMP traps / alerts, telemetry information or syslog messages

• Ownership during end-to-end lifecycle of FCAPS Tools - From Proof of Concept -> Pilot -> Deployment / Production -> Regular Maintenance -> Decommission

o Interoperability Testing of new Versions of FCAPS Tools, testing against underlying Enterprise Infrastructure elements compatibility

o Validate network devices against FCAPS Tools - check Monitoring, Configuration gathering functions and to make sure the network devices and components modelled properly also in the Configuration Management Database (CMDB)

o Create / Maintain Scripts / Utilities for FCAPS Tools Integrations / Certification / Maintenance

o Deployment of FCAPS Tools to Managed, HA and Geo-Redundant Data Centres

o Manage Operations of FCAPS Tools

• Act as team representative for regular scheduled Network Management review meetings

• Provide coordination and act as a team interface between Network Engineering, Network Operations and Automation / Tooling Teams.

• Facilitate and coordinate work with external vendors for tooling regarding bugs / updates and upgrades

• Participate in Network Management design and peer reviews

You have: (must-have skills)

• Basic understanding of telecommunication devices / components (data network - routers, switches, wireless controllers, access points, firewalls, voice – modern pbx components – call managers / voice gateways)

• Understanding of Network Management protocols, concepts, and enterprise infrastructure services (SNMP, Syslog, NTP, DNS, AAA/LDAP, API)

• Understanding of Technical Asset Lifecycle Management Workflows, Vendor issued End of Life notices / Certification / Inventory / Component level of mgmt.

• Basic understanding Enterprise Linux system

• Previous experience of using Enterprise infrastructure components (Server Operating System or Hypervisor or Container or Storage or Network or Enterprise Authentication Methods)

• Experience with Agile/DevOps network automation workflows

• Basic scripting experience is required (Python or Shell)

You might also have: (nice to have skills)

• Understanding any of the specific FCAPS / Network Management Tools such as Cisco ISE, Cisco ACS, Cisco Crosswork / NSO, Cisco DNA Center, Cisco NDFC, Cisco Prime Infrastructure, Cisco SSM OnPrem, Ansible Automation Platform, HP Network Automation, Spectrum, SevOne, Splunk Forward Enterprise, cPacket, Corvil, Radware.

• Understanding any of the specific infrastructure technologies (Linux Server Operating System – Redhat \ Virtualization - VMware ESXi, Container and Orchestration Technology – Docker \ OpenShift \ Kubernetes)

• Understanding any of the specific enterprise authentication standards (LDAP or TACACS or RADIUS or Kerberos)

• Understanding Redundant Server Architecture (RAID / Out of Band)

• Experience in Asset Mgmt / CMDB administration

• Strong organizational skills, customer service focus, attention to detail, and process orientation

• Experience in additional Languages beyond Python (Perl or JavaScript)

• API methods experience (REST or SOAP or JSON)

• Experience with databases (SQL or NoSQl / MongoDB)

• Experience about Streaming Bus (Kafka)

• Experience with using enterprise reporting / data warehousing systems (Splunk)

• Experience with integration toolsets managing a variety of networking hardware vendors.

• Ability to communicate clearly and concisely, both orally and in writing

• Ability to distil and present information to business community in non-technical terminology

• Business analysis skills, with the ability to forecast implications and provide consultative recommendations and solutions

• Ability to set priorities, meet deadlines and manage operational lifecycle