Network Engineer (Systems Administrator)

The City of Hollywood is looking for a Network Engineer (Systems Administrator) that is a results driven professional with proven leadership and organizational skills and strong commitment to team environment dynamics. This position is a part of the Network and Server Operations team in the Information Technology Department. In this role, you will provide full stack hardware and software technical support for City-wide network systems, to include local area network, wide area network, internet system, computers, desktops and/or mobile devices. You will be responsible for the installation, configuration, monitoring, troubleshooting, repairing and optimizing the following Microsoft servers: network storage and backup services, application server, installation servers, security servers and stand-alone/virtualized servers. You will make recommendations for new server hardware, server maintenance and hardware upgrades to ensure system and data integrity, security, accessibility and availability. Learn more about the City's comprehensive benefits package below.

JOB SUMMARY:
Under the general direction of the Director of Information Technology or designee, incumbent performs highly advanced technical and analytical work involving the design, implementation, management and troubleshooting of the City's Local (LAN) and Metropolitan Area (MAN) Networks, implementing client/server applications, and providing technical and user support for the City's information systems. The incumbent ensures that the performance and availability and security of the server and network infrastructures are maintained to the highest standards in order that maximum productivity is achieved. Work is reviewed through conferences and results obtained.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

• Performs project management responsibilities for City-wide infrastructure implementations; keeps management informed of the status and completion of projects; keeps users informed by preparing performance reports; communicating system status.
• Researches and provides recommendations for City acquisitions of servers, systems, network and system security and network technologies.
• Designs, plans and installs servers, networks and all associated hardware and software, able to prepare and document standard operating procedures and protocols
• Upgrades system, implements and maintains security controls, and manages all LAN and MAN operations including switches, routers, firewalls, intrusion detection systems, virtual private networks, servers, storage area networks, DHCP/DNS, centralized tape backup systems, content filtering, anti-virus, log management, authentication systems, edge devices and all associated hardware and software.
• Manages and protects the City's network services and datacenter; to include defining access privileges, control structures, and resources, as well configuring, and troubleshooting to ensure optimal operational levels.
• Manages the City's physical and virtual servers and infrastructure.
• Manages the City's electronic mail and related systems.
• Analyzes current industry trends in security and network and server technology, principles, techniques, and protocols and makes recommendations for process improvements and future enhancements.
• Interacts with users to identify network and software needs; leads and assists with the acquisition and/or implementation of said applications.
• Monitors performance of servers and network operations to identify potential problems and take corrective actions, and recognizes problems by identifying abnormalities; reporting violations.
• Ensures LAN / MAN environment and Server Infrastructure is secure, and determines security violations and inefficiencies by conducting periodic audits.
• Provides for appropriate recovery, continuity, redundancy and security, provides anti-virus, anti-spam and anti-spyware services, develops technical solutions and new security tools to help mitigate security vulnerabilities and automate repeatable tasks
• Works with IT organization, vendors, department users and other City staff to troubleshoot and resolve related hardware and software problems.
• Implements network, server, and security improvements by assessing current situation; evaluating trends, and anticipating requirements.
• Maintains quality service by following organization standards; able to effectively and positively represent the City in delivering and performing work with colleagues and clients, irrespective of gender, race, religion, age, disability, political affiliation or belief, or sexual orientation.
• Establish and maintain effective and professional relationships with work colleagues, supervisors and managers.
• Performs related work as required for this position description only.

EDUCATION/EXPERIENCE:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required:

• Bachelor's Degree in Computer Science, Information Systems or closely related field from an accredited college or university.
• Six (6) years of responsible experience in the management of at least a 500 user network with multiple edge devices.
• Experience in administering Security, Server (Physical and Virtual), Storage, and Network systems
• Demonstrated knowledge of Windows Server, Exchange/O365, Hypervisors, Network and System Security, Backups and Business Continuity.
• Current certification in one of the following or equivalent: Microsoft MCSA, CISCO CCNA, CISSP

Preferred:

• Experience in administering CISCO products, networking equipment, internetworking operating system and unified communications is highly desirable.
• Certification as a VMware Certified Professional (VCP)

Additional education and experience or an equivalent combination of training and experience may be substituted for the above requirements.
CERTIFICATES, LICENSES, REGISTRATIONS:

• Current certification in one of the following (or equivalent) is required: Microsoft MCSA, CISCO CCNA, VMware, CISSP
• Valid Driver's License: With proof of automobile insurance
• Background Check: Must have an acceptable background record
• Driving Abstract: Must have an acceptable driving record

Knowledge, Skills and Abilities:

• Knowledge of Business and Computing technology, including best practices, capabilities and effectiveness of hardware and software.
• Knowledge of Microsoft Office Suite products.
• Knowledge of the latest versions of Microsoft Windows Server, SQL Server and Active Directory.
• Knowledge of configuring, administering, and maintain a complex network environment, including firewalls, switches, routers, etc.
• Knowledge of Microsoft Exchange (O365).
• Knowledge of configuring and maintaining virtual and hyper converged infrastructure.
• Knowledge of configuring and maintaining server hardware and storage area networks.
• Knowledge with network security and networking technologies and with system, security, and network monitoring tools.
• Knowledge of configuring, administering, and maintaining unified communications systems.
• Skill in overseeing, planning, and implementing major programs and services for an organization.
• Skill in making decisions that impact how the department provides services and support to internal and external customers.
• Ability to manage a minimum 1,000 user Metropolitan area Network.
• Ability to plan and manage large-scale network projects.
• Ability to comprehend, analyze and research problems of a complex nature, make judgment decisions and recommend solutions.
• Ability to respond quickly in emergency situations.
• Ability to communicate effectively, both orally and in writing.
• Ability to make technical presentations and conduct training sessions.
• Ability to establish and maintain effective working relationships with City employees and the public.
• Ability to establish and maintain effective and professional relationships with work colleagues, supervisors, managers and the public.

PHYSICAL DEMANDS:
The physical abilities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to walk, sit, write, hear, speak and may occasionally be required to exert up to 20 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Specific vision abilities required by this job include close and distance vision, peripheral, and depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT:
Work is performed primarily in an office environment that requires the employee to be sensitive to change and responsive to changing goals, priorities, and needs.

Required Education and Background Information: Look over the announcement carefully to determine your eligibility. Please note minimum education and experience requirements. Closed competitive positions are open only to employees while open competitive positions are open to anyone who meets the minimum qualifications for the position. Evidence of a GED test score is required if submitted for high school diploma. Applicants are responsible for clearly documenting work experience and/or providing all relevant information at the time of application. Additional information will not be accepted after the announcement closing date.

Examination: Depending on the number of applicants and the quality of their education and experience, the examination may consist of one or more of the following tests: written examination, performance examination, education and experience evaluation, oral examination and/or other job related examinations.

You will be notified of the time and place of your examination when you file or later by mail. A passing grade is required on each part of the process. Repeated participation in any examination for which the same test is used is limited to once every 6 months. Your examination results will be sent by email as soon as possible after the grading is completed.

Final passing grades are used to determine a candidate's position on the eligibility list of successful candidates. Departments fill vacancies from this list. The top three names are considered for each vacancy unless otherwise modified. Those not appointed are returned to the eligibility list for further consideration in accordance with the Civil Service Ordinance. Your name will remain on a register for one year for open competitive examinations and two years for closed competitive except where labor contract conflicts.

Your name may be removed from an eligibility list prior to one year according to Hollywood's Civil Service Ordinance or labor contracts. Your eligibility may be canceled if you refuse a position or if you are not available for work. You are responsible for notifying the Employment Office, in writing, of any change in your address or telephone number.

Special Accommodation and Communication Needs: The City of Hollywood provides necessary reasonable accommodation in the examination process upon request to persons with disabilities. Such requests must be made PRIOR to any scheduled examination.

Veteran's Preference: The City values the service that veterans and their family members have given to our country, and as such, proactively recruits and hires veterans and qualified spouses to the greatest extent possible. Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements. To obtain veteran's preference, candidates MUST submit a copy of separation papers (DD214) and meet eligibility requirements as stipulated by the Florida Statutes. For additional information, please refer to the Florida Department of Veterans' Affairs.

All successful applicants will be required to pass an extensive background which may include criminal history searches, driving history checks, credit report, courthouse searches, education verification, employment verification, professional license verification, or other search methods as deemed necessary for the position. In addition, the applicant will be required to undergo a medical examination, which may include a drug screening, prior to appointment.
Employment of Relatives: The City of Hollywood has an Ordinance which regulates the employment of relatives of City employees. Effe...