Job Description:
Network/Telecom Specialist- Expert ()/ Network Cloud Engineer – Raleigh, NC (Hybrid)
Job Description:
25% – Incident Management
30% – Cloud Management
Network/Telecom Specialist- Expert ()/ Network Cloud Engineer – Raleigh, NC (Hybrid)
Job Description:
- Support on research, design, development and implementation of cloud network architecture and strategy.
- Troubleshooting cloud infrastructure issues related to networking and security.
- Building highly scalable and highly available solutions deployed on public clouds (such as AWS, Azure, and/or GCP), and/or hybrid environments.
- Assistance in working with other DIT teams, which includes the network and security teams, for cloud on-boarding and migrations.
25% – Incident Management
- Assist the operational team as needed and requested.
- Troubleshoot issues for customers in the cloud and provide cloud infrastructure/networking configuration changes.
- Technical resource to perform root cause analysis and post implementation reviews.
- 30% – Cloud Infrastructure Administration
- Research, design, develop, and implement cloud network architecture and strategy.
- Build highly scalable, highly available solutions deployed on public clouds and/or hybrid environments.
- Assist the cloud team to evaluate and identify optimal cloud solutions.
- Assist in providing tactical direction and operational support for the networking and security of cloud applications and platforms.
- Provide design, security, technical and financial consulting to customers migrating to the cloud.
- Consults on issues and requests from clients (agencies) that require the implementation of complex cloud networking/infrastructure solutions.
- Educate clients and teams on the implementation of new cloud networking/infrastructure technologies and initiatives.
30% – Cloud Management
- Provide administration, maintenance, and support of the cloud infrastructure.
- Schedules and coordinates the installation and configuration of cloud network infrastructure solutions with customers and other internal DIT teams.
- Evaluates cloud networking infrastructure capacity and recommend solutions to address demand.
- Maintain and keep track of all technical duties that are related to cloud networking such as design, planning, management, maintenance, and support.
- • Manage, monitor, troubleshoot and resolve network performance issues: utilization/throughput, slowness, and unexpected latency.• Possess strong problem-solving skills, including the ability to troubleshoot complex cloud networking infrastructure issues.
- Strong communication skills, including the ability to communicate cloud standards and security best practices to technical and non-technical audiences.
- Self-motivated with strong team-oriented and collaborative attitude.
- Strong knowledge and understanding of cloud infrastructure components such as compute, storage, load balancing, network management, and monitoring (network and security).
- Experience with routers, routing protocols, and overall routing designs.
- Experience with firewall configuration and optimization, including Palo Alto VM Series and Firewall as a Service (AWS and Azure).
- Knowledge with WAF as a Service (AWS, Azure, GCP).
- Knowledge of core network services (including DNS, DHCP, and IPAM technologies) Knowledge of IAM technologies (Azure AD, AD AWS SSO).
- Experience with name services and resolution, associated IP assignments.
- Experience with VPN technologies to include IPsec and SSL technologies.
- Ability to work on large TCP/IP networks, design, implementation, and troubleshooting.
- Ability to document detailed designs.
- Knowledge with automation/scripting, including definition of automated processes, and developing supporting infrastructure as Code.