Netsuite Administrator

Who We Are:

At Auctane, we are united by a passion to help sellers - wherever they are, however they operate - fulfill the promises they make to consumers. The Auctane mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever rising expectations of their customers, and we make the world smaller and more accessible to consumers everywhere.

Auctane brands enable hundreds of thousands of merchants to annually deliver billions of products - over $200 billion worth - to customers around the globe.

And Auctane is just getting started.

Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, ShipWorks, ShipEngine, ShippingEasy, Stamps, Endicia, Metapack, Shipsi, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart. 

Auctane's Values

The Customer is our mission.

Our company was built in service of our customers. Every time we answer the phone, write a line of code, hire a new team member, form a partnership, or build a new interface it is explicitly because we believe that action will improve the life of our customers.

We work with the best people.

We will only work with people who are enthusiastic about their work, respectful of diverse ideas and backgrounds, and who possess the ability to work both independently and as part of a team.

We only play offense.

We're on a mission to reach and help every mailer, shipper and merchant on the planet. Because of this we move with urgency, take risks, and are determined to ship solutions quickly.

We expect exceptional outcomes.

We are a rapidly growing company with intent. We expect to continue to deliver market transforming solutions for our customers and challenging growth opportunities for our employees.

We are direct and authentic.

We have a genuine empathy for our employees, partners, and customers. We serve that empathy by treating everyone the way we would like to be treated - openly, ethically, and honestly. We set expectations clearly and hold ourselves accountable to what we commit.

About The Role:
The Netsuite Administrator is a key member of our Enterprise Applications team. This role will help ensure our Netsuite deployment reflects a solution that is easy to maintain, adapt, and scale with the organization's continued expansion while providing accurate & timely reporting for the business. Successful candidates will collaborate with stakeholders throughout the business, designing & implementing fit-for-purpose solutions to meet the expanding needs of the organization. They will also serve as a technical consultant, providing insight into business analysis, conducting needs assessments, and configuring the application as required.

We are looking for a technical NetSuite Administrator who will be responsible for understanding how systems operate in regard to existing and future integrations. You will develop, drive, and create system advances in accordance with Best Practice business standard operating procedures and the needs of individual departments.

Primary Objectives:

• Manage daily administration, integration and maintenance operations of NetSuite and other critical business systems (Concur, Tipalti etc) 
• User configurations including profiles, roles, etc
• Scoping security controls and applying permission sets appropriately
• Configure and manage integrations
•  Develop, Implement and maintain Internal tools as requested by various departments
• Train stakeholders on netsuite functionality (reports & searches) 
• Drive enhancements on strategic projects 
• Oversee applications used by the Finance & Accounting teams
• Research ways to increase efficiency with the tools we use
• Maintains main customer service applications used by multiple department
•  Troubleshoot and solve day to day application issues
• Use applications like Atlassian's Jira/Confluence and Netsuite to manage reported issues
• Research, replicate and solve application issues
• Ensures that the primary application software(s) for the company are operating at all times.
• Framework and Technical Process Management
• Process logic and technical architecture including building and delivery of functional/technical presentations; experience with schema mapping and data migration projects
• Maintain and improve the framework for NetSuite
• Develop new workflows for increased efficiency 
• Data migrations & Data transformation between systems
• Designs, documents, builds, tests, deploys, and maintains enhancements to NetSuite custom objects, validation rules, page layouts, workflows, and reports. SuiteScript.is preferred.
• NetSuite administrator-level knowledge of roles, permissions and dashboards, including exceptional custom report and saved search experience applying formula/SQL driven outputs
• Process logic and technical architecture including building and delivery of functional/technical presentations; experience with schema mapping and data migration projects
• Manages multiple streams of work, actively communicating progress, roadblocks, and next steps, as well as follows best practices for testing, development, deployment, and implementation.
• Development of Automation processes with customer facing team applications
• Implementing API Integrations to connect systems and data
• Develop and create customized reports and dashboards for users at all level of the organization
• Perform QA testing for iterative development cycles across various application projects
• Release & environment management

What We Are Looking For:

• Proficiency in the English language, both written and verbal, sufficient for success in a hybrid in-office / remote work environment
• Demonstrated capacity to clearly and concisely communicate
• Effective communication skills: able to collaborate with peers and provide clear status updates
• Can be productive and self-motivated in a fast paced, highly collaborative environment
• High degree of intellectual curiosity and a thirst for knowledge - we're always looking for ways to improve our processes while continuing to produce high quality solutions for our customers

What will Make You Stand Out:                                                    

• Bachelor's degree in a Technology related degree.
• 3 - 5 years' experience administrating NetSuite and other back-office systems.
• Experience with Finance and accounting principles, including GL and accounting.
• 3 - 5 years' experience in system administration of front office business systems is also desired.
• SQL database experience, familiarity with database extraction tools.
• Advanced computer skills and proficient knowledge of all Microsoft Office programs
• Ability to troubleshoot and problem solve 
• Strong communication skills.
• Ability to speak to a technical level that's suitable for the audience. 

Travel Requirements (if applicable):              

NA

Additional Position Duties:(The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.)

•             Sit for prolonged periods of time
•             Utilize wrist and hands for a prolonged period of time
•             Walk short distances
•             Stand for short periods
•             Speaking and conversing with others
•             Lift up to 25lbs without assistance up to chest height

Equal Opportunity Employer/Veterans/Disabled

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