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Form of workJob Description
Client POS Resource MAHIN-JOB-31831
Position: Client POS Resource (Automation & Performance testing-POS)
Hire type: Fulltime / Subcon
Location: Seattle, WA (Day-1 Onsite)
Job Description
We are seeking a skilled and experienced Point of Sale (POS) Client Resource to join our team. The ideal candidate will be responsible for the maintenance, support, and optimization of Client POS systems, ensuring smooth and efficient operations in a retail or hospitality environment. The candidate should have a strong background in POS systems, particularly Client, and be well versed in troubleshooting, technical support, and system configuration.
Key Responsibilities:
1. Client POS Maintenance: Perform routine maintenance and updates on Client POS systems to ensure optimal performance. Troubleshoot and resolve hardware and software issues in a timely manner.
2. Technical Support: Provide technical support to end users and store staff for Client POS related inquiries and problems. Offer training and guidance to staff on the proper use of Client POS systems.
3. System Configuration: Configure and customize Client POS systems to meet the specific needs of the business. Implement changes and updates to Client POS software as required.
4. Security and Compliance: Ensure that Client POS systems adhere to security and compliance standards, especially in payment processing. Monitor and address security vulnerabilities and risks.
5. Troubleshooting and Issue Resolution: Investigate and resolve complex technical issues related to Client POS systems. Collaborate with vendors and internal IT teams to resolve system problems.
6. Documentation: Maintain detailed documentation of Client POS configurations, updates, and troubleshooting procedures. Create and update user guides and training materials.
7. Vendor Management: Manage relationships with Client and other POS system vendors, including procurement of hardware and software components.
8. System Upgrades: Plan and execute Client POS system upgrades and migrations, ensuring minimal disruption to operations.
9. Performance Optimization: Monitor system performance and implement optimizations to enhance efficiency and speed of transactions.
Position: Client POS Resource (Automation & Performance testing-POS)
Hire type: Fulltime / Subcon
Location: Seattle, WA (Day-1 Onsite)
Job Description
We are seeking a skilled and experienced Point of Sale (POS) Client Resource to join our team. The ideal candidate will be responsible for the maintenance, support, and optimization of Client POS systems, ensuring smooth and efficient operations in a retail or hospitality environment. The candidate should have a strong background in POS systems, particularly Client, and be well versed in troubleshooting, technical support, and system configuration.
Key Responsibilities:
1. Client POS Maintenance: Perform routine maintenance and updates on Client POS systems to ensure optimal performance. Troubleshoot and resolve hardware and software issues in a timely manner.
2. Technical Support: Provide technical support to end users and store staff for Client POS related inquiries and problems. Offer training and guidance to staff on the proper use of Client POS systems.
3. System Configuration: Configure and customize Client POS systems to meet the specific needs of the business. Implement changes and updates to Client POS software as required.
4. Security and Compliance: Ensure that Client POS systems adhere to security and compliance standards, especially in payment processing. Monitor and address security vulnerabilities and risks.
5. Troubleshooting and Issue Resolution: Investigate and resolve complex technical issues related to Client POS systems. Collaborate with vendors and internal IT teams to resolve system problems.
6. Documentation: Maintain detailed documentation of Client POS configurations, updates, and troubleshooting procedures. Create and update user guides and training materials.
7. Vendor Management: Manage relationships with Client and other POS system vendors, including procurement of hardware and software components.
8. System Upgrades: Plan and execute Client POS system upgrades and migrations, ensuring minimal disruption to operations.
9. Performance Optimization: Monitor system performance and implement optimizations to enhance efficiency and speed of transactions.
