Mutuel Clerk

Keeneland is seeking responsible candidates for Mutuel Clerk positions during the live race meet for the months of April and October. Mutuel Clerks require exceptional customer service skills, the ability to perform ticket sales and cashing functions in a friendly and ethical manner with both speed and a high degree of accuracy under the pressure of a fast-paced environment. Clerks are accountable for all transactions and balances daily to assure accuracy. Candidates should be organized, safety-conscious, and able to commit to assigned work schedule (including Saturdays and Holidays). Potential new hires are required to attend one day of training, either March 22nd or March 23rd. Hiring manager will schedule this training date with you.

If hired, Keeneland will commit to at least two (2) days a week, Friday and Saturday but possibly could work up to 5 days (Wednesday through Sunday) if business allows. Must be at least 18 years of age, pass a pre-employment background screening and be able to be licensed by the Kentucky Horse Racing Commission. This position is a seasonal position.

• Exceptional customer service skills
• Able to work under pressure in a fast paced environment
• Accountability for daily balances
• Count money and daily balance cash drawer.
• Ability to work in a sitting or standing position or enclosed space for long periods of time (up to five hours).
• Must be able to perform in various weather elements including heat, cold, humidity, rain, wind or snow.
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimal supervision.
• Ability to satisfactorily communicate (speak, read, write) with patrons, co-workers and management to their understanding.

• Ability to effectively deal with external and internal customers, some of whom will require high levels of patience, tact and diplomacy.
• Punctuality and regular, reliable attendance.