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Form of work
SalarySales Associate
About Us:
Bertrand’s Music is a family-owned and operated company specializing in Band and Orchestral instruments, such as Flutes, Clarinets, Saxophones, Trumpets, Violins, etc. Our main focus areas are Rentals, Lessons, Sales, and Repairs. We are looking for a talented, passion-driven Sales Associate to join our team!
We are a full-service Music Store and pride ourselves on our core values:
- Customer First Mentality
- Music Advocacy / Education
- Adaptability
- Trustworthy
- Community
- Teamwork
- Positivity
We have been featured as one of the top Music Stores in the country and have won several awards including Top 100 Music Store (13th year in a row), 2012 California Small Business of the Year, 2015 Music Industry Award, 2021 NAMM Innovation Award, and the 2023 Music Inc. Excellence Award.
Responsibilities:
- Welcome and engage guests, providing exceptional customer service with warmth and efficiency.
- Exceed guest expectations consistently, cultivating a reputation for exceptional service.
- Maintain attentiveness to guests’ needs throughout their visit, ensuring a seamless experience.
- Keep displays immaculate, merchandise stocked, signage visible, and products rotated regularly.
- Educate guests on our wide range of musical products confidently and informatively.
- Exhibit a positive, enthusiastic, and flexible attitude, promoting effective teamwork and respect.
- Foster positive relationships with coworkers, supervisors, and management through respectful and open communication.
- Demonstrate exceptional interpersonal and organizational skills, effectively prioritizing tasks in a sometimes pressurized environment.
- Uphold high standards of cleanliness and safety in the store environment.
- Possess general knowledge of Band & Orchestra instruments, assisting customers with expertise and insight.
Requirements:
- Passion for the music industry and a solid understanding of Band & Orchestra Instruments.
- Ability to thrive in a fast-paced team environment, embracing challenges with a positive attitude.
- Strong organizational skills with a commitment to follow-through and prioritization.
- Familiarity with general accounting and cash register operations.
- Availability for part-time work, approximately 25-30 hours per week, including some weekends.
Join our team at Bertrand’s Music and become part of a legacy dedicated to enriching lives through music. Apply now to embark on an exciting journey with us!
