Msp Service Desk Level 3 - San Diego

Currently seeking full time Project Engineer (Level 3) for a Managed Services Provider in Orange County and San Diego, California. Looking for technology professionals interested in joining a fun, high paced team. We specialize in Managed Services and Microsoft and VMWare technologies.

Responsibilities:

The Network Support Technician will interface with clients, internal service and project departments. The job will include but is not limited to installation, diagnosis and troubleshooting systems/servers and Network services.

This will include but is not limited to:

• Architect and Install servers/systems, routers, firewalls and other equipment for clients
• Design/Implement/Support network and server (on premise and cloud based) infrastructure
• Architect cloud infrastructure and migration planning
• Respond to service requests and repair the malfunctioning equipment/software in a timely manner
• Create/improve Technical Service Group standards and implementation methods
• File timely technical reports and create update technical documentation
• Some lifting of computer equipment
• Driving to client locations may be required

Position Requirements:

• Ideal applicants will have familiarity with Windows Servers, Windows 10/11, Microsoft Azure, AWS, SQL, Active Directory, Microsoft 365
• Familiarity and proficiency with Cisco, SonicWall, Dell, EMC, VMWare
• Proficiency with switches, firewalls, IP routing, network security, VOIP, and the OSI model
• Proficiency with virtualization
• Superior troubleshooting skills are a must
• Must be fast learner with good verbal and written communication skills
• Excellent customer service skills
• 3-5 Years of Network experience, MSP experience preferred
• Knowledge of Autotask (or Connectwise) and RMM solutions
• One or more IT certifications/training
• High school diploma or equivalent is required
• Advanced knowledge of computer networking
• Advanced knowledge of PC hardware
• Advanced knowledge of Windows operating system and utilities

Powered by JazzHR

7mw2eYcMHy