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Form of workMountain Bike Patroller
Angel Fire Bike Park, one of the nation’s top-rated bike parks is interviewing for Mountain Bike Patrollers who are passionate about downhill mountain biking, Mountain Patrol, Outdoor Emergency Care, and trail maintenance.
This position is responsible for the risk management of the bike park including basic trail maintenance, on-hill medical emergency services, signage, customer service, lift evacuations, accident investigations, etc. Applicants must possess strong first aid and basic life support skills, provide exceptional guest service at all times, and maintain a calm demeanor in a demanding environment. Patrollers must adhere to policies and procedures, work as a team, and help foster a safe, positive, and fun work environment.
Work and Play at Angel Fire Resort:
If you’re going to work, make good money! If you’re going to live somewhere, live in a great place! Earn good money and live better with lots of employee perks! Angel Fire Resort is a top year-round mountain resort destination in New Mexico with fantastic skiing (Numerous Best of Lists), “Biggest Mountain Bike Park” in the country, and one of the “Southwest’s Best” beautiful 18-hole golf course. The resort is situated at over 8,600′ elevation in the Southern Rocky Mountains, 30 minutes east of Taos and has views of Wheeler Peak, the highest point in New Mexico. Angel Fire strives to offer the best value and choice for family outdoor recreation activities to its members, guests and visitors–including skiing, snowboarding, tubing, sledding, golf, mountain biking, golf, disc golf, zip lines, tennis, fishing, hiking, premium RV sites, dining and more. People that work at Angel Fire are happy people!
Benefits:
- Employee Assistance Program
- Season Pass (Bike or Ski Lift Tickets)
- Free and Discounted Buddy Passes
- Dependent Season Passes
- Free/Discounted Lift Tickets at Partnering Resorts
- Free Group Bike/Ski/Snowboard Lessons
- Discounted Ski/Snowboard Lessons for dependents
- Discounts at all Resort Restaurants
- Discounted Rentals
- Discounts at Tubing Hill
- Complementary rounds of golf
- Complementary use of driving range
- Reduced Golf Cart rental rates
- Tennis Court Privileges
- Discounted Zip Line tours
- Access to Fitness Centers
- Discounts on hundreds of brands of gear
- Mountain Air and Sunshine!
Base Pay: starts at $17/hour
Location: Angel Fire Bike Park
Employee Type: Hourly, Non-Exempt
Job Category: Seasonal. Part-Time and Full-Time Available!
Leadership Responsibilities: No
Attendance: Regular, predictable, punctual, flexible, and in-person attendance is essential, includes weekends and holidays
Environment: This is a physically demanding, outdoor position and applicants can expect to work long hours in variable summer weather conditions.
Minimum Age: 21
Estimated start date: May 2024. Full Season is Early May thru October
Certificates, Licenses, Registrations
- At least one of the following valid and current certifications:
- Outdoor Emergency Care Technician
- Wilderness First Responder
- NM EMT License (Basic, Intermediate, or Paramedic)
- Registered Nurse.
- Valid and current CPR for the Professional Rescuer certification.
- Valid and current driver’s license, insurable under company policy.
Essential Duties and Responsibilities include but are not limited to:
- Regularly performs trail maintenance using hand tools.
- Provides medical attention to injured/ill guests according to established policies and procedures.
- Responds to incidents in the Bike Park as dispatched.
- Takes appropriate BSI precautions and wears appropriate personal protective equipment.
- Gives patient care report and transfers patient care to EMS when necessary.
- Completes reports in an accurate, thorough and timely manner.
- Assists senior Patrollers in accident investigations (i.e.; interviewing witnesses).
- Locates emergency contacts for injured patients.
- Consults with Patrol Manager or Medical Control Director when protocol questions arise.
- Receives and communicates reports of injury to Patrol Dispatch.
- Frequently serves as Patrol Dispatcher and keeps up to the minute inventory of personnel, response vehicles, and mobile supplies.
- Communicates (via phone, radio, and in-person) with Patrol Dispatch, 911 Dispatch, and EMS/Fire personnel.
- Follows radio protocol/etiquette at all times.
- Maintains radio communications with other staff to coordinate activities and achieve a high level of teamwork and efficiency.
- Works with a sense of urgency and completes tasks in a timely manner.
- Commits to follow all confidentiality regulations and guidelines as set forth by HIPAA.
- Adheres to the Angel Fire Resort Safety Manual, Employee Hand Book, and Bike Patrol Manual.
- Maintains a high level of respect for resort property, including tools, spaces, vehicles, resources, and facilities.
- Provides exceptional guest service at all times.
Education and/or Experience: High school diploma and three to six months related experience and/or training.
Other Skills and Abilities
- Ability to ride a downhill Mountain Bike at an expert level, maintaining control in all conditions and trails.
- Ability to work weekends and holidays, day shifts and evening shifts, as required by the nature of the resort business.
- Ability to work with people in a cheerful, courteous manner.
- Ability to operate all-terrain vehicles and utility vehicles.
- Enthusiasm for maintaining the park using hand tools daily
- Must provide own downhill mountain biking gear
Housing: Limited employee housing is available upon request. Employee housing is “dorm-style” and starts at $450/month. Other options available. A list of local rental resources is available upon request.
