Mortgage Quality Control Specialist

Job Description:Quality Control Specialist

Background

Blueprint is a growing software company servicing the mortgage industry. We build software solutions to automate manual and tedious workflows to speed up the process of underwriting a mortgage loan.

We were founded in 2013 and have had double digit growth every year. We excel as a fully remote, distributed team. We were doing work from home before it was cool.

Our clients are major banks, lenders, credit unions, brokers, and government agencies.

The Role

This role provides a bridge between our software which scans tax forms and the final income analysis provided to our clients. This role audits and reviews the loans that are flagged by our software for needing human review. As a QC specialist you will be making adjustments to loan files, reading income documentation, and providing feedback to our development team. This role is focused on auditing and confirming the technology did the job correctly.

This role can not be replaced with technology, as we must audit a fraction of all of our work for continuous improvement. Some amount of human oversight of the technology will always be required.

This role will be fully remote.

Relationship to other Roles

Blueprint has three primary teams. Here is how they relate to each other.

• Sales brings in the new clients and transfers them to Operations

• Engineering develops new product for the clients to use

• Operations bridges Sales and Engineering and acts as the voice of the customer

Specific Duties

• Completion of Blueprint’s Quality Control training course

• Reviewing of tax forms and income documents to support Automation QC service

  • Reviewing client tax forms and comparing to values in the Blueprint software

  • Checking for omissions by the Blueprint software in correctly adding income to the file

  • Checking for errors by the Blueprint software in correctly entering income to the file

• Providing regular feedback to the engineering team about trends in errors and omissions in the Blueprint software performance.

• Provide support to engineering team by assisting with additional auditing of Blueprint software

Required Skills / Capabilities

• Reliable home office environment. You may be in web meetings with other team members and the ability to control your environment, background noise, etc is essential.

• Home internet connection

• Proficiency with MS Office / Google Suite for word processing, spreadsheet, etc

• Pass background check (FIDC requirement)

Supplemental Skills

• Familiarity with the mortgage industry or the underwriting process is a plus

• Familiarity with reading and identifying tax forms is a big plus