Mortgage Loan Processor (In-Office)

Digital Risk’s mission to Make Mortgages Safe relies on the perfect blending of human experience and state-of-the-art technology to serve its workforce and clients.

Digital Risk’s 1,500+ team members make us one of the largest mortgage outsource providers in the U.S., supplying appraisal and mortgage processing, underwriting and closing to the largest banks and loan originators.

Position Overview:

The Mortgage Loan Processor will be responsible for performing a variety of loan documentation duties on complex loan packages and ensure compliance with policies and procedures for loan products. Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, communication, and PC skills.

Essential Job Functions:

• Manage an assigned pipeline of 40-60 plus loans on a daily and weekly basis

• Process loans from application to closing including but not limited to:

o Communicating expectations, requirements and program details though established communication standards

o Maintain daily workflow prioritization to ensure pipeline management meets required closing dates

o Order all required verifications, documentation and subsequent follow-ups and ensures all timeframes and compliance requirements are being met

• Provide excellent customer service to internal and external clients by demonstrating expertise, thoroughness, thoughtfulness, politeness and enthusiasm

• Ensure customer service surveys maintain the rating level designated by management

• Communicate with all parties involved in the transaction to keep them informed of file status

• Review and analyze all necessary documentation, including borrower docs and third-party docs

• Must be flexible and able to work in a fast paced, potentially stressful environment

Requirements:

• Excellent customer service and communication skills

• Detail oriented and excellent organizational skills

• Able to prioritize multiple competing tasks and manage time effective in a fast paced environment

• Problem-solver with strong analytical skills

• Adheres to directives, procedures and standards

• Ability to work in a paperless environment

• Computer proficiency including Microsoft Office Product Suite

• Candidates must be available to work outside of normal business hours when necessary

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Experience:

• Mortgage Loan Processing: 2 years (Required)

Ability to Commute:

• Boca Raton, FL 33487 (Required)

Ability to Relocate:

• Boca Raton, FL 33487: Relocate before starting work (Required)

Work Location: In person