Address
Form of workJob Description
Nature & Scope
Your Piece of the Puzzle
Mary Kraft is recruiting for a Mortgage Loan Processoron behalf of our partner, offering competitive pay and a dynamic work culture!
If you’re a bright, energetic individual whose customer-focused and dedicated to the success of your team, we’d love to talk to you.
As a Loan Processor, you will work directly with our homebuying customers. You will impact the lives of our customers while working in an environment of respect, empowerment, and professional development. Your customer service expertise and financial background will allow you to help families purchase high quality homes in your community. You will act as a liaison between the borrower, sales team, and underwriting department to ensure a helpful and friendly home buying experience.
Primary Functions & Responsibilities
Tasks That Will Lead You to Success
- Positively impact the customer experience, while maintaining frequent communication and providing exceptional customer service to homebuyers
- Maintain ongoing communication with NVR Mortgage and Homebuilding staff throughout the entire loan process.
- Manage multiple loan files, collect, and record customer information, and ensure timely processing of mortgages.
- Set up loan files, order all exhibits (i.e., VOE's, VOD's credit report, etc.), and follow up on submitted and pending loans.
- Coordinate closing paperwork, ensure accuracy and completeness of loan files prior to passing to the closing department.
Requirements & Qualifications
Skills/Experience That Will Help You Thrive in This Role
- Excellent customer service, and strong oral and written communication skills.
- Strong organizational skills, attention to detail, and ability to multi-task.
- At least 2 years of experience processing loans preferred.
- Working knowledge of real estate documentation, underwriting policies, compliance, and procedures, preferred.
