- Summary
Zenith Home Loan's Core Purpose is to have a profoundly positive impact on the lives of our staff, the clients we serve, our referral partners and vendors, and on the world in which we live. We live out that Core Purpose by embracing our Core Values in the approach we take to both our work and our lives. Embracing our core values is how we are able to deliver on our brand promise of Closing Loans On Time, Under Budget, with No Surprises®.
Mission Statement
Support Zenith Home Loans company operations and strategic goals by serving as the first point of contact for clients and vendors, while proactively supporting the sales and operations departments to maintain efficiency and accuracy throughout the office. Exceptional attention to detail and accuracy is required as you deal with clients’ financial documents during their personal and vulnerable home buying experience. Embody the core values of Zenith Home Loans in everything you do and the decisions you make.
Job Duties
- Director of communication from turnover to clear to close. This includes but is not limited to borrowers, loan officers (and their teams), real estate agents, appraisers, admin staff, underwriting, borrowers, all 3rd party companies, closing, post-closing, financial institutions, and anyone else that is involved on a given loan file.
- Updating the Salesforce record for every borrower in processes, a minimum of 2x per week to ensure sales always has the most up to date information
- Requesting, accepting, and reviewing all loan documentation from turnover on. Ensuring it’s accurate and complete, filed for the underwriter to review, and assigned to the applicable condition in the eFolder.
- Review appraisal reports. Working with the appraiser when updates are needed.
- Confirm all third party and borrower documentation is complete and correct.
- Prepare and send all disclosure packages required during the loan flow.
- Conduct bi-weekly pipeline meetings and inputting all notes on the Operations Pipeline status report.
- Effectively manage pipeline to meet all internal and external deadlines
Details
Industry: Mortgage Lending
Experience: Preferred 5+ years
Education: Associate or Bachelor’s Degree desired
Job Type: Full-time/Hybrid Remote and In Office
Job Type: Full-time
Pay: $55,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Supplemental pay types:
- Bonus opportunities
Experience:
- Loan processing: 2 years (Required)
Work Location: In person