Mortgage Loan Originator

Company intro:

Community Financial Credit Union is a full-service financial institution that serves anyone living, working, worshiping, or attending school in Michigan. We are a not-for-profit institution and have been in business for over 70 years!

Community Financial Credit Union HQ is located in Plymouth, MI. We have 14 branches in the Metro Detroit Area well as Northern Michigan.

Job description:

The Mortgage Loan Originator is exclusively an outside sales position that is responsible for the origination of residential first mortgages via an external referral network to reach goals and credit union objectives. This position is responsible for generating prospects through their own individual efforts without the aid of internal referrals.

A Day in the life of a Mortgage Loan Originator can look like:

• Deliver on our Member Engagement Manifesto and ensure an exceptional member experience throughout the mortgage journey.
• Develop self-generating referral networks necessary to accomplish sales goals and meet minimum monthly closed loan and deposit expectations.
• Consult with members about their home financing needs, risks, and offer lending solutions.
• Interview applicants to determine financial eligibility and feasibility of granting loans.
• Assess member needs, explore all options, and introduce different types of loans.
• Fully complete a Mortgage Loan application online, over-the-phone, or in-person.
• Communicate and set expectations with members regarding information that may be needed at the onset and/or subsequently to complete the application process.
• Pull tri-merge credit report to ensure program eligibility based on member’s credit history and/or FICO scores.
• Preliminarily calculate income to determine all applicable ratios and metrics.
• Run Automated Underwriting and interpret findings.
• Select appropriate loan program meeting member expectations.
• Provide prompt pre-approvals to applicants seeking homeownership.
• Lock loan, with approval from member.
• Review loan purchase contracts for issues or restrictions (as applicable)
• Maintain continuous communication with members, referral partners, and loan operations team during loan process.
• Collaborate with loan assistant or loan processor in obtaining underwriting conditions.
• Effectively share our story and bring in deposit relationships.
• Perform other duties as directed by leadership.

What you bring to the table:

• High school diploma or equivalent.
• Minimum 3 years solid work experience in residential mortgage lending.
• Must possess a valid Nationwide Mortgage Licensing System (NMLS) registration.
• Solid understanding of mortgage industry lending practices and programs.
• Ability to cultivate, manage, and maintain referral partnerships to generate mortgage leads.
• Capable of working in a sales-centric, goal-oriented environment.
• Exceptional professionalism providing for a best-in-class member experience.
• Excellent verbal and written communication skills.
• Outstanding organizational and follow up skills.
• Capable of proficiently delivering and handling difficult customer conversations.
• Strong teamwork abilities with co-workers and colleagues.
• Excellent interpersonal and decision-making skills
• Ability to handle the stress of meeting time-sensitive deadlines.
• Proficient computer skills, including MS Office and databases.
• Experience reaching or exceeding sales goals and objectives.
• Ability to adapt well to change and learn quickly.
• Ability to problem-solve with a high level of personal accountability.
• Proficiency using Excel and Word.

You might also have:

• Demonstrated proficiency with lead generation and meeting self-generated origination sales goals.
• Proficient with Encompass.
• Experience with originating equity loans/lines.
• Experienced in gathering deposits.
• Specialty product experience like construction, FHA, VA, etc.

Top benefits:

As a team member at Community Financial Credit Union, you’ll enjoy:

• Medical, dental, and vision plans
• Flexible work options depending on position
• A generous 401k match
• Numerous employee engagement activities

What our organization has to offer:

• Community Resource Groups
• Volunteer opportunities
• Company events

Contact/application information:

If this description appeals to you, please submit an application! A member of CFCU’s Talent Acquisition Team will be in contact with you shortly!

Equal Employment Opportunity Policy:
Community Financial Credit Union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws.