Address
Form of work
SalaryJoin Superlative RM - Where Passion Meets Purpose!
Are you ready to embark on a journey that not only challenges you but also makes a positive impact on consumers' lives? At Superlative RM, we believe in doing things differently. We're on a mission to help consumers regain their financial freedom, and we want you to be a part of it! Come join our team's expansion into your STATE!
Why Superlative RM? Discover the excitement of working with a team that follows "The Superlative Way!" We've revolutionized the culture of the receivables management industry, creating a technologically advanced, positive, and supportive work environment where you can thrive. Join us and experience the difference!
Job Summary: Superlative RM, a leader in receivables management/revenue cycle management, is expanding its team. We're seeking talented professionals who share our values and want to contribute to our growth. As a representative, you'll partner with consumers to resolve outstanding debts in a fair and timely manner. If you bring a positive attitude and can be at work every day, we want you!
Perks:
- Fun and Collaborative Work Atmosphere
- Games, Giveaways, and Cash Incentives
- Advancement/Management Training Programs
- Healthcare (Medical, Dental, and Vision)
- Vacation and Sick Time
- 401k and Matching
Job Functions:
- Independently manage a portfolio of consumer collection accounts
- Utilize multiple systems to understand each consumer's financial situation
- Analyze personal financial information to negotiate resolutions
- Demonstrate professionalism and courtesy in all interactions
- Adhere to quality standards and ensure lawful interactions with consumers
- Meet or exceed monthly production goals
- Negotiate payments through various channels
- Maintain consistent work efforts in a fast-paced environment
Skills/Knowledge/Education:
- High school diploma/GED or equivalent experience
- Inquisitive nature and critical thinking skills
- Strong negotiation and communication skills
- Ability to prioritize work and multitask in a fast-paced environment
- Excellent verbal and written communication skills
- Bilingual English/Spanish is desirable
- Knowledge of FDCPA and other collection laws is preferred
- Training provided for the right team member
Equipment Requirements:
To succeed in this role, you will need:
- A reliable computer or laptop with dual monitors minimum 24”
- Windows 11 Home/Pro Operating System
- High-speed internet connection with ethernet capable (Minimum 100mb) for seamless communication.
- Headset with microphone (Noise Canceling) and mute function.
- Comfortable workspace conducive to focused work.
Join Superlative RM, where we empower you to resolve credit issues and improve financial situations. If you're self-motivated, goal-oriented, and ready for an exceptional career opportunity, Superlative RM is the place for you!
Job Type: Full-time
Pay: $15.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Opportunities for advancement
- Paid sick time
- Paid time off
- Paid training
- Vision insurance
- Work From Home
Weekly day range:
- Monday to Friday
- Weekends as needed
Application Question(s):
- Do you Live in the State of Wyoming?
Experience:
- Customer Service: 5 years (Required)
Work Location: In person
