Monitor Secretary

The Monitor Secretary functions as the department receptionist by answering calls, observing cardiac screens, and assisting with the administrative requirements for admitting and discharging patients from the department. The Monitor Secretary applies effective verbal and non-verbal communication skills to achieve organizational service goals of customer satisfaction and to support a positive work environment. The Monitor Secretary demonstrates the ability to function within an interdisciplinary team to promote optimal patient outcomes.
Essential Competencies

• The Monitor Secretary is accountable to the Charge Nurse, Nurse Manager, and/or the Director.
• Assists with transportation and/or discharge of patients and other indirect patient care duties as appropriate.
• Correctly interprets cardiac rhythms, conferring with appropriate resources on borderline cases. Communicates and documents changes in patient’s cardiac rhythm with immediate communication to the RN of all significant changes. Runs strips per unit routine, PRN and in emergency situations.
• Correctly utilizes the hospital charge system and helps identify nursing charges.
• Displays professional commitment and supports the unit team by promoting unity and teamwork among coworkers by maintaining a positive attitude and positive working relationships.
• Effectively organizes and prioritizes workflow while maintaining a quiet, clean, and professional environment. Maintains unit supplies, forms, and manuals.
• Performs receptionist functions for the department. Answers all telephone lines and patient calls promptly and politely taking accurate messages as appropriate.
• Remains aware of current census and maintains accurate documentation on admissions, transfers, and discharges communicating changes in a timely manner.
• Responsible for understanding and participating in the organization-wide Performance Improvement Program through orientation, education, departmental and interdepartmental quality control, performance improvement, and quality planning activities.
• Uses the computer system for order entry and to assist the health team in obtaining needed information. Prints reports as required.

• Ability to read, write, and speak English.
• Possess basic computer skills.
• Prefer minimum of one-year secretarial experience in an acute care hospital setting, strongly preferred.

At USC Arcadia Hospital every team member of our 348-bed hospital strives to provide an exceptional patient experience while exemplifying our shared values of iRAISE - Integrity, Respect, Accountability, Innovation, Safety and Excellence. We achieve this through compassionate care, creating lifelong relationships by changing the way health and healthcare are delivered in our community.
At USC Arcadia Hospital, you’ll enjoy an excellent compensation and benefits package (Medical, Dental, Vision, Retirement Savings Plan with match, Life Insurance, Flexible Spending Account, Employee Assistance Program, Tuition Reimbursement, Paid Time Off, Free On-Site Parking, Child Care, Employee Referral Bonus Program, etc.), including professional development programs, and much more.
Living and Working in the San Gabriel Valley:
The City of Arcadia is located in the beautiful San Gabriel Valley, which is one of the best places to live and work in California and is just 15 miles north of downtown Los Angeles. The region offers a multitude of diverse entertainment, shopping and exceptional restaurant options. The San Gabriel Valley is less than an hour away from sunny Southern California beaches, and less than two hours away from local mountain resorts like Big Bear and Lake Arrowhead.
Locally, Arcadia is a wonderful, thriving community featuring the Los Angeles County Arboretum and Botanic Gardens as well as the Santa Anita Park racetrack, and is located next to the City of Pasadena, which hosts the New Year’s Day Rose Parade and Rose Bowl game annually. The region boasts excellent public and private schools and universities close by, including Cal Tech, USC, UCLA, Cal State Northridge, Cal Poly Pomona, Azusa Pacific University and the Claremont Colleges. Arcadia was recently named “Best Place to Raise Your Kids” by Bloomberg Businessweek magazine and is the perfect place to call home.
Pay Transparency
The hourly rate range for this position is $19.28 – $26.73. When extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.