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Form of workAt Adult & Pediatric Dermatology, PC, we are dedicated to creating a caring, professional, patient-centered experience for state-of-the-art medical, surgical and aesthetic dermatology and dermatopathology. By treating every patient as an individual, we seek to customize a plan of care to match each patient’s needs and priorities. We strive to deliver exceptional dermatologic care by making comprehensive dermatology services available and accessible to our patients within their communities. We support our primary care healthcare providers with easy access and rapid communication. We empower our patients with information to participate in the goal of achieving healthy skin. Our highly-trained providers and staff work as a team to provide excellent, coordinated, cost-effective dermatology care.
Our team members enjoy a world-class benefits plan with a broad range of options including:
- Medical plans with HMO or PPO options
- Dental plan
- Healthcare Savings Account (HSA)
- 401k plan with generous match
- Employee Assistant Plan
Additional benefit options such as short-term disability, accident, cancer indemnity and life insurance through AFLAC
The Medical Receptionist/Mohs Coordinator facilitates patient check-in and check-out services and carries out administrative tasks such as scanning documents, data entry, and schedule/calendar management associated with Mohs surgeries. The Medical Receptionist/Mohs Coordinator works alongside the Practice Manager to support the everyday needs of the practice.
Essential Duties & Responsibilities including but are not limited to:
Medical Receptionist
- Answer telephone calls promptly and in a friendly manner.
- Warmly welcome patients into the practice.
- Make appointments on as-able basis.
- Makes certain that patient records/EHR records are available and encounter form is attached.
- Registers all patients and checks insurance information as well as other demographics.
- Verifies spelling of patient’s name in Athena/GE Centricity.
- Verifies referrals and print off from POS machine when patients arrive for appointments.
- Patient Check- Out
- Processes patients at conclusion of visit by reviewing encounter sheets for correct changes, diagnoses marked, provider signatures and follow up appointments.
- Accurately schedules and informs patients of return appointments for follow-up
- Accurately counts, documents in a daily cash log, and secures all change according to operating protocols on a daily basis.
Mohs Coordinator
- Schedule all Mohs/excision for surgeons
- Performs pre- op calls to all patients obtaining medical history.
- Message Mohs surgeons with relevant updates of medical history
- Receive all phone notes from all providers for scheduling Mohs/ excisions procedures.
- Mail out confirmation of surgery packets at least a week in advance
- Maintain schedule to capacity/avoiding excessive overbooking.Fill surgery appointment slot if one should cancel.
- Coordinate rescheduling of all cancellations.
- Oversee the wait list, move up promptly when an appointment slot opens.
- Maintains a ONETeam mindset using the foundation of our core values, the 3Ps: Positivity, Productivity, and Professionalism.
- Support APDerm’s mission and culture of high-quality standards by carrying out applicable policies, procedures and established industry standards, laws and regulations. Examples include adhering to privacy and data protection practices, ensuring a safe workplace, and reporting observed or suspected behavior and actions that do not meet APDerm standards.
- Complete all assigned required training by the deadline including, but not limited the Code of Conduct, Privacy & Data Security, and OSHA
Mandatory
- High School Diploma or equivalent (GED) required.
- At least two years related experience required
- Dermatology or Mohs experience preferred
Preferred
- Dermatology or Mohs experience
- Working knowledge of EMA, Athena GE, GE Centricity, Epic, or any other EMR/EHR system.
- Complete Administrative Proficiency (Microsoft Office Suite, Web-based applications, email, or related software)
