Mobile Expert

Professional Retail Sales Associate Job Description Template
A retail sales associate is responsible for selling merchandise and assisting customers in finding the right product. Day-to-day duties include customer service tasks such as welcoming shoppers, offering assistance, making recommendations, answering questions and explaining the features of all products. Other common duties include operating cash registers, bagging products, stocking shelves, marking price tags and preparing displays.
A dedication to customer service and an ability to persuasively explain products are also required qualities to have, as well as the ability to handle money and operate a cash register. Team work and possessing the strong ability to adjust, change and learn in a very fast and ever changing industry is required.
Job Responsibilities
Greet guests immediately as they enter the store, ask what assistance you can provide them with in a friendly, hospitable and efficient manner
Remain knowledgeable about and answer questions related to merchandise, sales, promotions and store policy at all times
Provide recommendations based on customers stated preferences, needs and desires
Create a warm and cozy atmosphere for our guests in accordance with the vision of the store by acting in a welcoming and approachable manner during customer interactions
Operate a cash register and perform related tasks, including cash handling, credit card processing and opening and closing of the register when on the first or last shift of the day
Straighten, arrange, stock and dust off merchandise, maintain shelving areas as directed by management and participate in the designing of displays
Handle refunds, returns and exchanges with a focus on timeliness and customer service
Job Skills & Qualifications
Reqiured:
Friendly, outgoing demeanor with a strong commitment to customer service
Ability to express oneself clearly and persuasively when making sales
Calm, professional demeanor even when confronted by discourteous customers
Must be able to stand for long periods of time and lift up to 20 pounds
Must be Bi-Lingual