Mobile Crisis Specialist-Unlicensed (Part-time/Full-time)

Job Description: The individual hired for this position provides on-site and community-based crisis intervention and follow-up services during weekly shifts as well as participates in an on-call shift rotation, as part of the 24-hour, 7 day a week, Chemung County Crisis Program based at Family Services of Chemung County, Inc. (FSCC), and serving Chemung and Schuyler Counties.

Responsibilities:

• Provides on-site and community-based in-person and telehealth—telephone, video and face to face—crisis intervention screening, for individuals/families with same day/next day treatment referral and follow-up including complex care management.
• May participates in an on-call shift rotation in addition to scheduled weekly shifts.
• Responds to emergent client needs, including risk and other safety assessments and referral for further evaluation.
• Engages clients from a person-centered, strength-based, trauma-focused, recovery-oriented holistic perspective, addressing social determinants of health.
• Assists in developing a plan of care with individuals in association with all community providers, family, and collateral supports identified by and for the individuals.
• Responds to a range of clients’ needs using a variety of intervention methods, including de-escalation and dispute resolution techniques.
• Provides consultation and facilitation with other staff regarding emergent client situations requiring brief, complex, and per diem crisis intervention.
• Must be capable of determining when further assistance from the Licensed Mobile Crisis Specialist and/or Supervisor is needed.
• Completes referrals to community resources and clinical services.
• Completes timely documentation.
• Maintains clinical records and effectively uses the established electronic health record in accordance with established clinic policies and procedures and applicable regulatory requirements.
• Participates, engages, listens, and learns in individual and team meetings.
• Evaluates individual position and program operation and communicates identified needs to supervisor.
• Reviews and adheres to all agency policies and procedures.
• Monitors compliance with New York State Office of Mental Health (NYS OMH)

regulations and guidelines.

• Complies with NYS OMH and NYS Office of Child & Family Services (OCFS)

Mandated Reporter responsibilities.

• Maintains and develops current professional skill-base appropriate to position.
• Completes all program and agency training requirements.
• Provide community-based training as needed.
• Represents the agency in the community and maintains relationships with community partners with courtesy and professionalism.
• Supports a culture that prioritizes professionalism, kindness, teamwork, and staff development.
• Contributes to the development of new programs and initiatives, and the pursuit of available funding for new or existing programming.
• Other assignments and tasks may be added at the discretion of the supervisor

The responsibilities presented above are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of individuals in this position.

Requirements:

Applicants are expected to possess at least a Bachelor’s Degree in a Mental Health-related discipline with at least one to three years of mental health-related experience.

Applicants must have a valid NYS driver’s license and a means of transportation in order to provide Mobile Crisis intervention services to various community sites.

The ideal candidate will demonstrate strong verbal and written communication skills, and problem-solving skills. This individual also will possess an ability to work independently as well as in a teams-based approach with others. This individual will be organized, detailed oriented, and able to respond quickly to community and individual needs.

Equal Employment Opportunity Statement: Family Service of Chemung County provides equal opportunity employment to all employees and applicants for positions within the organization. No individual will be discriminated against in application, hiring or employment based on race, age, culture, ability, ethnicity or nationality, gender identity and expression, sexual orientation, marital status, veteran status, religious affiliation, and/or socioeconomic status. Additionally, FSCC policies and practices in the application, hiring, and employment are developed to be consistent with all applicable local, state and federally mandated obligations imposed through regulation or statute, which govern employment practices. This policy applies to all agency positions.

Job Types: Full-time, Part-time

Pay: From $22.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

License/Certification:

• Driver's License (Required)

Work Location: Hybrid remote in Elmira, NY 14901