Mission Control LPN Tier 1

All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One
• Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift: 3rd shift, 6:30pm-7am (rotating weekends)

The community you'll be caring for:

• Located on a lush tropical campus, our flagship hospital, 1,368-bed AdventHealth Orlando
• We offer great benefits with immediate Health Insurance coverage
• Career growth and advancement potential
• Serves as the major tertiary facility for much of the Southeast, the Caribbean and South America
• AdventHealth Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country
• We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year

The role you'll contribute: 

The Mission Control LPN Tier 1 is a professional Licensed Practical Nurse functioning within Mission Control, under the direction of a Registered Nurse, in one of three primary roles. Responsibilities include, but are not limited to plan, prioritize, organize, direct and control all admissions and transfers between hospitals, departments and/or nursing units for  AdventHealth. The Mission Control LPN is a highly trained professional with decision-making responsibilities, that must be applied based on telephone or electronic communication only. Utilizes complex acuity algorithms for time-sensitive medical events. Collaborates with physicians and departments within the Advent Health system as well as other facilities across the U.S. and internationally. Highly effective in clinical fact gathering and analysis, to identify appropriate levels of care, timely acceptance and specialty care needed for transport. Coordinates as an air traffic control for emergent and non-emergent transfers from all referring facilities. Acts as a liaison between referring hospitals, physicians, offices, and nursing department on issues pertaining to the transfer and placement of all patients. Proactively initiates steps, including utilization of the hospital and physician chain of command, to prevent EMTALA and Florida Access of Care violations. Adheres to the Advent Health Corporate Compliance Plan and to the rules and regulations of all applicable local, state and federal agencies and accrediting bodies. Actively participates in outstanding customer service, phone etiquette and accepts responsibility in maintaining relationships that are equally respectful to all.

The value you'll bring to the team:

• Serves as resource for all patient placements within AdventHealth.
• Responsible for patient placement operations within AdventHealth to ensure patients are admitted or transferred between units or hospital in a timely manner in accordance with hospital policies and procedures, and according to diagnosis and level of care requirements. Escalates throughput barriers to leaders.
• Maintains communication with referring physicians and transferring hospitals regarding anticipated bed availability or access delays.
• Evaluates all available hospital beds and develops contingency bed management plans with operational leaders to ensure daily operations are not interrupted. Reports any occurrences of interrupted operations to leaders.
• Continuously re-evaluates patient placement requests and collaborates with campus operational leadership to adjust staffing to manage capacity demands. Leverage capacity across system to manage demand.
• Utilizes all electronic foundational resources and tools to efficiently maintain throughput across AdventHealth and sending facilities.
• Multi-tasks using critical thinking skills in a fast-paced, high-stress work environment
• Assists in training/mentoring new employees, attends staff meetings, and maintains current knowledge of operational processes. Reviews electronic communications to keep abreast of process and departmental changes.
• Uses complex acuity algorithms for time-sensitive medical events, triaging, processing transfer requests, identifies the appropriate receiving campus, conferences physicians for specialist acceptance and patient hand-off.  Identifies the appropriate level of care for placement and safe patient transport. Parallel processes and communications within Mission Control including Patient Placement, Children's Transfer Center and Air and Ground dispatch teams.  Facilitates nursing hand-off between the sending and receiving units. 
• Utilizes knowledge and understanding of acuity of disease processes to triage appropriately and communicates clinical updates to physicians.
• Uses knowledge in emergency care of pediatric, adolescent, adult, and geriatric patients.
• Accurately documents details of demographics and transfer process, real-time, in software systems to ensure department STATS and AdventHealth regulatory compliance are met.
• Improves patient safety and outcomes through process improvement by ongoing department QA of documentation and recordings. 
• Maintains processes to avoid EMTALA or Florida Access violations by following complex service line specific templates and referencing the State website for registered services provided by a facility. 
• Utilizes all electronic foundational resources and tools to efficiently maintain throughput across AdventHealth and sending facilities.

The expertise and experiences you'll need to succeed:

EDUCATION AND EXPERIENCE REQUIRED:

• Graduate of school of practical nursing
• One year minimum relevant healthcare experience