Job Description
Mid Level UX Designer
6+Month Contract
Onsite presence three days a week (Tues/Wed/Thurs) in Long Island
6+Month Contract
Onsite presence three days a week (Tues/Wed/Thurs) in Long Island
Responsibilities:
- Lead conversation design projects, meticulously mapping bot paths, copy, and channel specifications.
- Guide clients in crafting compelling bot personas as an integral part of the design process.
- Provide support for CX team activities, including transcript reviews, deck creation, and process mapping as needed.
- Attend regular team stand-up calls to ensure seamless collaboration and communication.
Requirements:
- Proven experience in conversation design, with a strong portfolio showcasing successful bot implementations.
- Expertise in understanding and addressing the unique UX demands of 10-foot experiences in video streaming services.
- Ability to lead and drive design projects independently, ensuring timely and high-quality deliverables.
- Proficient in collaborating with clients, guiding them through the design process, and eliciting valuable insights.
- Availability to work onsite in Long Island three days a week (Tues/Wed/Thurs).
- Familiarity with CX team activities, including transcript reviews, deck creation, and process mapping.
- Strong communication skills and a proactive approach to attending and actively participating in team stand-up calls.
- Proven Mid-level UX Designer experience.