Mgr Parts

As a Parts Manager, you are in a front-line customer service position that focuses on over the counter sales of replacement and maintenance parts to phone-in, walk-in and internal customers. You'll be responsible for rental administrative duties such as: billing, cycle billing, consultations with customers to determine appropriate needs, taking pictures of units, making copies of customer driver's licenses, obtaining copies of customer insurance certificates, and arranging deliveries for rentals.  Also responsible for light truck (van and pickup) sales and coordinating scheduling.      

This position will be located at the Lee's Summit, MO branch for Aspen Equipment and reports to the VP & GM.

ESSENTIAL JOB FUNCTIONS:

• Assist customers in finding various parts and whole goods as requested
• Provide price quotations to customers on parts and light truck product
• Open/close work orders for light truck sales
• Coordinate scheduling of light truck jobs
• Coordinate daily parts runs and vehicle pickup/deliveries
• Process any required paperwork and documentation
• Walk-in and phone-in product sales
• Up-sell related products as opportunities arise
• Describe product features and benefits to customers as requested
• Follow-up on billing process as needed
• Internal parts processing
• Shipping/receiving
• Parts stocking
• Pulling parts
• Cycle counts for parts inventory
• May be responsible for supervising Parts Coordinators.
• Other duties as assigned by management.

JOB REQUIREMENTS:

• Mechanical design and/or practical experience in hydraulics, structural or mechanical layout
• High level of Mechanical Aptitude: Ability to understand fundamentals of mechanical systems as related to the commercial truck industry 
• Mathematical skills
• Proficient with MS Office-- required
• Knowledge of EBS operating system would be a bonus
• High school diploma + 2 years post-secondary education or equivalent experience

HEALTH & SAFETY REQUIREMENTS:

• Perform job functions in a safe manner.
• Wear all Personal Protective Equipment (P.P.E.) required by Company policy for the job being performed. 
• Know and follow established job specific and facility wide safety and health procedures and rules.
• Actively participate in safety and health training and demonstrate competency based on training received.
• Bring safety and health issues, unsafe acts, and safety suggestions to management's attention or correct those you can.

WORKING CONDITIONS:

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

This position will work in a normal office environment with exposure to the shop floor as required.  May have exposure to elements such as extreme temperatures and various weather conditions, dirt, dust, fumes, smoke, unpleasant odors and/or loud noises.  While performing the duties of this job, the employees is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl.  There is frequent lifting and/or moving of up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color and peripheral vision, depth perception and ability to adjust focus.