Address
Form of workEmployment Type:
Part timeShift:
Rotating Shift
Description:
Saint Mary's Hospital and a member of Trinity Health Of New England is looking for an Message Center Operator to join our team.
The Operator is responsible for relaying incoming and outgoing telephone calls and operates public address system as requested. Identifies and responds to "code" situations. Provides routine approved patient information to callers and refers other inquiries to supervisor.
Requirements:
Highlights:
Trinity Health Of New England is an integrated health care delivery system comprised of world-class providers and facilities dedicated to the full spectrum of preventive, acute, and post-acute care, all delivered with the triple aim of better health, better care, and lower costs for our patient populations.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
Part timeShift:
Rotating Shift
Description:
Saint Mary's Hospital and a member of Trinity Health Of New England is looking for an Message Center Operator to join our team.
The Operator is responsible for relaying incoming and outgoing telephone calls and operates public address system as requested. Identifies and responds to "code" situations. Provides routine approved patient information to callers and refers other inquiries to supervisor.
- Operates communications application to page physicians, nurses and other hospital personnel upon request.
- Operates multiple-line telephone console in a regional hospital switchboard to answer, transfer and relay incoming telephone calls and place outgoing local and long distance calls.
- Adheres to disaster, emergency, safety, and fire policies and procedures in response to alarms, notices, codes, STAT calls and so forth by notifying appropriate hospital personnel and specifying areas involved.
Requirements:
- High School Diploma or Equivalent
- One (1) year experience answering telephones as the primary job responsibility. Telephone Message Center and/or Hospital Operator experience a plus.
- Work requires the analytical ability to gather and interpret data in situations where the information or problems are not overly difficult or complex.
- Excellent listening, verbal and written communication skills. Accurate typing and spelling skills mandatory. Multi-lingual a plus.
Highlights:
- Part-Time 24 hours, Rotating Shift
- Tuition Reimbursement
- Great benefits and Health Insurance Coverage-starting Day One!
- Mission Drive Team Environment
Trinity Health Of New England is an integrated health care delivery system comprised of world-class providers and facilities dedicated to the full spectrum of preventive, acute, and post-acute care, all delivered with the triple aim of better health, better care, and lower costs for our patient populations.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
