Merchandise Manager

ESSENTIAL FUNCTIONS

• Provide leadership and management support to the entire Retail, Games, and Photo Department on a daily basis, taking on broader revenue assignments as necessary.
• Develop and implement the appropriate retail service training.
• Assist in the development and implement the appropriate supervisory and retail management training.
• Insure that the overall Retail, Games and Photo operation meets the company standards including service, safety and cleanliness.
• Insure that staffing levels are sufficient and adequate according to the various business patterns of the park throughout the year.
• Oversee the retail business aspect of any major project(s) as it relates to construction and/or renovation of facilities at the park.
• Develop the necessary business plans for the Departments including annual financial business plans, long range plans, reinvestment plans, budgets, store plans, games facility plans and so forth.
• Work closely with the property Finance Department in order to manage and periodically review all aspects of the business for financial success.
• Work closely with the appropriate Company Buyers and vendors to insure that all park stores and games remain fully stocked and appropriately displayed in accordance with annual business plans.
• Supervise periodic physical inventories.
• Work closely with the Warehouse staff to insure that all merchandise and games stock are properly received, distributed and accounted for.
• Fulfill duty manager requirements of on-duty manager for the Revenue Department.
• Oversee all third party operators.
• Assist, cooperate with, and coordinate operations with other Wild Adventure divisions and departments.
• Ensure stores and games have adequate supplies for properly displaying merchandise and plush.
• Maintain inventory within guidelines as determined by the budget.
• Clean and maintain cleanliness of assigned work areas.
• Report any unsafe actions or area of any needed repairs to your direct supervisor.
• Work cooperatively with all departments and assisting as necessary.
• Represent the company to guests and other team members in a positive and friendly manner
• Maintain a groomed look, good personal hygiene including wearing a clean WA uniform
• “Create Memories Worth Repeating” for our guest by exceeding expectations.
• Other duties as assigned

POSITION QUALIFICATIONS
Competency Statement(s)

• Analytical Skills - The ability of the individual to gather raw data and to process that data into a meaningful form.
• Communication Skills - Ability to communicate effectively with others using spoken or written word.
• Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.
• Coaching and Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
• Financial Aptitude - Ability to understand and explain economic and accounting information, prepare and manage budgets, and make sound long-term investment decisions.
• Project Management - Ability to organize and direct a project to completion.
• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
• Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
• Management Skills - Ability to organize and direct oneself and effectively supervise others.
• Business Acumen - Ability to grasp and understand business concepts and issues.
• Accountability - Ability to accept responsibility and account for his/her actions.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
• Working Under Pressure - Ability to complete assigned tasks under stressful situations.
• Training - Ability to develop a particular skill in others to bring them up to a predetermined standard of work performance.
• Strategic Planning - Ability to develop a vision for the future and create a culture in which the long range goals can be achieved.

Experience
Required

• 3 - 7 years: Related

Education
Required

• Bachelors or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Job Type: Full-time

Work Location: In person