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Form of work
SalaryAbout Open World:
Based in Bucks County, PA, Open World is the producer of massive family entertainment events that include Brick Fest Live, the #1 LEGO Fan Experience in the US and Comic Con For Kids (CC4K), a premiere pop culture event for families. Since 2014, we have produced over 300 events across the United States, attracting 6,000 to 25,000 attendees per weekend.
Brick Fest Live is not just the biggest independent LEGO event in the nation, it's a celebration of creativity and fun. We're all about creating memorable experiences and the highest level of service for our customers. If you're someone who gets excited about inspiring others, loves working in a team, and enjoys a good laugh while making magic happen, you're just who we're looking for!
Location: In Office - Warminster, PA, USA
Reports To: This position reports directly to the Chief Financial Officer.
Your Mission Should You Choose to Accept:
You'll be the superhero of our merch operations, both in the digital world and at events (managed from HQ).
- Procures merchandise for sale at shows and through our online sales channels. Our Merchandise Manager will constantly be on the lookout for cool items that will appeal to our customers.
- Develop pricing strategies to maximize net profit performance.
- Ensures product quantities, costs, prices and other records are accurately maintained in our management system and coordinates regular inventory audits.
- Creates eye-catching and innovative displays to optimize sales performance at our pop-up stores.
- Maintains and develops key partnerships, including product suppliers and manufacturers.
- Manages and mentors our merchandise team, both at shows and headquarters.
- Measure and ensure consistent attainment of key performance goals.
- Maintains knowledge of trends and best practices related to product sales, pricing, merchandise procurement, and inventory management.
- Assist with special projects, as assigned, including audits, data clean-up and other initiatives.
- Travel to shows, as needed, to perform regular check-ins.
Experience Needed - What You Need to Bring to the Table:
- A knack for thriving in a fast-paced, high-energy team.
- Previous live entertainment, retail, restaurant, or hospitality industry experience is highly preferred. Bonus points if you've been in the LEGO buying and selling game.
- Customer service-oriented with the ability to interact with all levels of management.
- Excellent verbal and written communication skills. We’re looking for someone that communicates as clearly as LEGO instructions.
- Excellent organizational skills and attention to detail.
- Strong analytical and problem-solving skills.
- Ability to prioritize tasks and to delegate them when appropriate. The ability to juggle multiple projects without dropping the ball.
- Ability to act with integrity, professionalism, and confidentiality.
- Technical smarts – you're the kind of person who just 'gets' gadgets and systems.
- A bit of Shopify know-how would be awesome.
- A can-do attitude that believes anything's possible with a bit of creativity.
- A good understanding of e-commerce nuts and bolts – think pricing, inventory management, and all that jazz.
Ready to build something amazing with us? Apply now!
