Membership Representative

This part time position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. Delivers excellent service to all members, guests, and program participants. Responds to member and guest needs, promotes memberships and programs, and maintains cleanliness and organization of the area. Available shifts: morning, mid-day, evening, some Saturdays.

ESSENTIAL FUNCTIONS:

• Provides excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention.
• Conduct tours responsive to the needs of prospective members; sells memberships.
• Builds relationships with members; helps members connect with one another and the YMCA.
• Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues.
• Applies all YMCA policies dealing with member services.
• Performs other duties as assigned.

QUALIFICATIONS:

• Certifications required within 30 days of hire: CPR/AED, and First Aid.
• Excellent interpersonal and problem-solving skills.
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
• Previous customer service, sales or related experience.
• Bilingual (Spanish) preferred, not required.
• Basic knowledge of computers.

Job Type: Part-time

Pay: $13.00 per hour

Schedule:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Lake Worth, FL 33461: Relocate before starting work (Required)

Work Location: In person