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Form of workMembership Manager
CLIENT ASSOCIATION: Society for Immunotherapy of Cancer, SITC
REPORTS TO: Associate Director of Membership and Communications
DIRECT REPORTS: None
EMPLOYEE STATUS: Exempt (Minimum 37.5 hours/week)
GENERAL SUMMARY
The Society for Immunotherapy of Cancer (SITC) is a non-profit medical professional society of influential scientists, academicians, researchers, clinicians, government representatives, and industry leaders from around the world dedicated to improving cancer patient outcomes by advancing the science and application of cancer immunotherapy. Reporting to the Associate Director of Membership and Communications, the Membership Manager supports the mission of the society by managing department activities with accuracy and while keeping the member experience at the forefront.
POSITION RESPONSIBILITIES (Minimum of 37.5 hours/week):
- Primary responsibility for data integrity and ensuring optimal use of database functionality to support departmental/program goals.
- Provides accurate, current, and timely information to support department/program requirements.
- Responsible for importing/exporting data, generating reports, organizing, and summarizing data from various sources.
- Analyzes information needs of multiple users to assist in determining appropriate database application structures and report specifications.
- Constructs database applications, including procedures, modules, functions, automated events, and customized forms and reports.
- Trains staff on their responsibilities regarding data needs, entry, and operational policies and procedures.
- Makes recommendations based on data findings.
- Coordinates the following processes:
- Onboarding new members
- Renewing existing members
- Volunteer activity tracking and turnover
- Leadership election process
- Calls for Proposals
- Activity codes, lists, and database additions
- Lead upload from exhibiting efforts and ROI tracking
- Database maintenance
- Assist the Associate Director in maintaining budgets and ROI, recommending new opportunities to promote and incentivize behaviors to engage and retain customers, including the integration of rewards and recognition programs.
- Serve as onsite staff at scientific meeting and industry conference exhibiting efforts to raise the profile of the society when needed.
- Other duties as assigned
EDUCATION/EXPERIENCE REQUIRED:
- Education - Bachelor’s Degree preferred
- 5 years of professional experience (association management experience a plus)
- Excellent analytical and quantitative skills; ability to use data and metrics to evaluate, report and deliver on defined outcomes
- Ability to manage and prioritize multiple projects and timelines with acute attention to detail and high accuracy on outputs.
- Able to work successfully in a team environment but needs to be self-directed in a hybrid work environment.
- Database management, MS Powerpoint and MS Excel (including formulas, charts, pivot tables) and applying critical thinking to determine the best way to display data a must. Experience with iMIS and/or MS Access a plus.
OTHER REQUIREMENTS:
- Travel of up to 2-4 weeks per year; with some evening and weekend work as needed
- Occasional lifting, up to 50 pounds
*This position is located in downtown Milwaukee, WI and a minimum of two days onsite in the office are a requirement of the role.
*Please apply to the role that best aligns to your experience and qualifications. We’ll discuss your interests and possible opportunities during an initial phone interview. (No need to apply to multiple opportunities.)
