At The Westin Rancho Mirage Golf Resort & Spa, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.
Job Summary
The primary responsibility of the Members club/server is welcoming and taking member and guest orders and delivery of food in a friendly, polite and efficient manner.
Summary Of Essential Functions:
Attract and retain members by consistently providing the highest excellent customer service.
Assists guests with any service requests, ensuring the guest is the highest priority and outstanding service is provided which includes; serving in a prompt professional manner ensuring accuracy, quality of items and standards are met.
Process and prepare food/drink orders for all members as required.
Responsible for cash and charge, balancing draw at shift open and close.
Maintains clean work environment which includes; cleaning and stocking necessary supplies during shift.
Completing side duties before and at the end of the shift and other duties as assigned.
Knowledge/Skills Required:
Current state of CA Food Handlers Card
Six months of basic food/customer service experience
Ability to work independently and take initiative
Must be flexible to work varied shifts
Must be able to work cooperatively with others
Strong attention to detail, organizational and multi-tasking skills
Friendly & energetic with strong verbal communication skills
The hourly rate is $16.50+tips and is based on applicable and specialized experience and location.