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SalaryWe are currently searching for a Member Service Specialist to join our team at the Goodwood Branch. If this sounds like you, we’d love to chat!
Job Description
- Works with members to troubleshoot and resolve inquiries.
- Assists members with account maintenance.
- Processes card disputes.
- Backs up Financial Service Officer's with opening accounts.
- Identifies opportunities and cross sells/offers products and services to our members.
- Answers call overflow from the Contact Center.
- Demonstrates the Credit Union’s Core Values (Service, Solutions, Adaptability, Respect and Accountability).
Requirements
- One to three years of similar or related experience.
- Full-time hours of 7:45 am – 5:15 pm, Monday through Friday.
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Experience level:
- 1 year
Schedule:
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Work Location: In person
