Member Service Specialist

Are you looking to launch your career in the finance industry? We have an exciting opportunity for you! United Bay Community Credit Union currently has an opening for a Part Time Member Service Specialist at our Coleman Branch. This entry level role offers a competitive hourly compensation, 13 paid Holidays and a 401k Retirement Plan.

The Ideal candidate will have 2 years of prior Financial Institution experience, including basic and complex teller transactions, member account service and lending experience. We are looking for an energetic, service minded individual who will enjoy establishing lasting relationships with the Coleman community. Please see the attached job description for more details.

The MSS role is:

• Responsible for providing a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, cashiers’ checks, money orders, and cash advances. Balances each day's transactions and verifies cash and check totals. Performs specific assigned side-jobs and assists other Tellers with a variety of duties as required.
• Responsible for receiving, reviewing, and processing applications for consumer, credit card, and overdraft account loans. Meets with applicants to explain credit policies and to obtain additional loan information and documentation. Assembles and evaluates loan applications and approves those that meet initial lending criteria and are within approved lending limits. Presents loan requests above lending limit for approval as per loan policy.
• Responsible for performing a broad variety of Member Services such as opening and closing accounts, renewing certificate accounts, and assisting members with bookkeeping and checking account problems. Answers member questions regarding Credit Union services provided and performs a variety of account maintenance.

If interested, please apply using the link to our careers page. There you can submit an application and view the full job description:

https://www.ubccu.org/discover/get-involved/careers

Job Type: Part-time

Pay: From $16.65 per hour

Benefits:

• 401(k)
• 401(k) 3% Match
• 401(k) matching
• Bereavement leave
• Employee assistance program
• Employee discount
• Food provided
• Opportunities for advancement
• Paid orientation
• Paid training
• Wellness program

Experience level:

• 2 years

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Cash handling: 3 years (Preferred)
• Customer service: 3 years (Preferred)
• Finance: 2 years (Required)

Work Location: In person