Member Service Representative

Looking for a career where you can make a positive impact on your community, be a part of an extraordinary team while being rewarded for your individual talents, and grow with an organization who is growing rapidly every year? Great Meadow FCU is looking for talented new teammates who are looking to add value to our organization and are as driven as we are about our community.

Here is what we are looking for in our Member Service Representative position:

Member Service Representative’s serve as the GMFCU’s vital front-line task group responsible for constructing a welcoming atmosphere and establishing an exceptional environment for all our members. Key job functions include, but are not limited to, leading and growing GMFCU through the addition of new members and the deepening of existing member relationships using open-ended questions and relationship building. Focusing on the growth of the Credit Union's share and loan portfolios. Attaining sales goals. Efficiently and competently responding to consumer’s inquiries. The ability to thoroughly and accurately conducted transactional and operational responsibilities by learning all aspects of branch operations. Become proficient in credit union regulations, policies, and procedures.

MINIMUM QUALIFICATIONS & EDUCATION

The ideal candidate for this position will have the following:

• An Associate Degree from an accredited college/university or higher is preferred, with a focus on Business Management, Business Administration, or Finance, or experience equivalent to the degree.
• Prior experience working in a customer service, a minimum of 1 - 2 years
• Prior sales experience with individual and team sales goals, minimum 1 - 2 years
• Six months of cash handling experience
• Experience with Microsoft Office applications (Word, Excel, Outlook, Access).
• Be adaptable and learns on the fly as well as relentless, versatile and active learner.
• Uses logic and protocol to solve problems with effective and innovative solutions. Will be resilient and will own the solution and the problem.
• Provide excellent and honest analysis. As well as understand that it is okay to fail forward.

If you feel you can bring value to our community, members and our team, please apply today.

Also, please learn more about who we are at www.greatmeadowfcu.com.

Benefit Conditions:

• Only full-time employees eligible

Benefits offered:

• Paid time off
• Health insurance
• Dental insurance
• Healthcare spending or reimbursement accounts such as HSAs or FSAs
• Other types of insurance
• Retirement benefits or accounts
• Education assistance or tuition reimbursement
• Employee discounts

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Aggressive -- competitive and growth-oriented
• People-oriented -- supportive and fairness-focused

Work Remotely

• No

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Experience level:

• No experience needed

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person