Member Relations Specialist

A Member Service Specialist will play a key role in the success of PFCU by combining friendly, helpful member service with knowledge in all our lending and deposit products. Member Service Specialists build solid and long-lasting relationships with our members.

Principal Duties and Responsibilities:

• Accurately process member transactions, in person, on the telephone or via the internet.
• Meet with members to explain the credit union deposit and lending products.
• Maintain up-to-date knowledge on policies, procedures, rules and regulations.
• Encouraged to develop relations in community and/or civic organizations to communicate the mission and values of PFCU.

Knowledge, Skills and Ability:

• The Credit Union trains internally for all positions. A college education is a plus, but not required.
• Must possess a willingness to learn and the ability to work effectively with members, potential members and employees.
• Must have the ability to accomplish the described duties using appropriate computer and general office equipment.
• Must be versatile and be able to work at any PFCU office.

Equal Opportunity Employer

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: 38 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Chilton, WI 53014: Relocate before starting work (Required)

Work Location: In person