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SalarySalary: $64000 / year
What makes FLIK click
What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.
We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.
Job Summary
The Meeting and Events Planning Manager is responsible for the coordination of all conference group related activities and will act as the primary liaison between the group and the staff of managed meeting space. They are the primary contact to schedule room reservations for managed spaces. They assist with booking, room configurations, any needed presentation supplies and AV needs. They are key to ensuring conferences and events go smoothly and seamlessly.
Key Responsibilities:
- Serve as the main point of contact for assigned events.
- Offer creative suggestions and recommendations while coordinating and verifying Transportation, Meeting Room Setup, Audio Visual, and Food and Beverage.
- Establish and maintain a positive professional relationship through effective and timely communication with the client and the staff of managed meeting space to distribute a group’s needs.
- Has the authority to ensure that work is accomplished and clients’ needs are met.
- Perform all duties in a professional manner and in accordance with company policies.
- Support each group on the day of their event, checking in to ensure that group requirements are met before meeting kickoff and throughout the day. Follow up with the host post-event for feedback (what can be improved, what worked well, etc.)
- Flexibility to work a varied schedule due to business levels and industry demand.
- Communicate effectively with Strategic Partner staffs to ensure that meeting space standards are met and that contractual obligations (written and verbal) are fulfilled. Examples: janitorial, catering, facilities, etc.
- Requires ability to move quickly and frequently throughout the property several times a day, as well as some furniture movement (tables, chairs, AV equipment).
- Ability to utilize multiple reservations systems in order to book reservations and distribute confirmations via Gsuite.
- Track ongoing meeting requests and work proactively with key clients to maximize space utilizations rates
Preferred Qualifications:
- High School diploma or equivalent, college degree preferred
- Minimum of three years of experience in a conference center or corporate environment preferred
- Excellent organizational skills, with the ability to prioritize tasks and juggle many tasks simultaneously
- Excellent oral and written communication skills
- Strong computer skills and knowledge of office technology/equipment
- Exceptional client service skills to exceed expectations
- Excelling as a team member, with a passion for delivering the Platinum Service® standard and focused on total customer satisfaction
- Work schedule varies based on the needs of the client and operation
Apply to Flik today!
Flik is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
Flik maintains a drug-free workplace.
Associates at Flik Hospitality are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Req ID: 1287139
Flik Hospitality Group
JEANNE M LANE
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