Medical Transcriptionist

Company:OakWell

Title:Medical Scribe (Full-time in Primary Care/Dialysis Setting)

Location: Multiple Dialysis Clinics

Company Description:

OakWell provides high-quality primary care to patients living with end-stage kidney disease (ESKD). To ensure these patients receive quality primary care services, we provide comprehensive and integrated care right in the dialysis center. This allows patients to conveniently fit primary care into their existing healthcare schedule, keeping them healthy and living well. With an ambitious growth trajectory, OakWell is seeking and cultivating team members who are passionate about our goal of fully integrating primary and kidney care.

OakWell is powered by Oak Street Health, an innovative company delivering higher quality health and wellness care for adults on Medicare, in partnership with Interwell Health, a kidney care management company that partners with physicians on its mission to reimagine healthcare.

Will Rotate to the following Kidney Care Centers:

Role Description

The purpose of a Medical Scribe at OakWell is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in patient visits in the dialysis center to observe and document, and touching base after the visit to assist with next steps.

Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care.

Because our patients and providers rely on our Scribes, the ideal candidate should commit at least 1-2 years to this role. This is an excellent opportunity for pre-med track individuals looking to gain practical, paid experience in a clinical setting before applying to an MD/DO/PA/NP program, as well as those pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding, and other related fields.

Responsibilities:

• Documenting Patient Encounters ~ 80%

  • • Joining the provider in the dialysis center to observe patient visits
    • Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam
    • Assigning appropriate CPT and ICD-10 codes
    • Preparing After Visit Summaries
    • Consulting with provider to ensure accurate and specific documentation

• Clinical Documentation Improvement ~ 10%

  • • Requesting and reviewing medical records
    • Leveraging OakWell's population health tools to support clinical documentation improvement in a value-based care model
    • Preparing for and supporting Daily Huddles and Clinical Documentation Reviews
    • Consulting with provider on clinical documentation opportunities

• Administrative support for your provider and care team ~ 10%

  • • Placing orders orders and referrals
    • Addressing tasks
    • Supporting the care team with additional responsibilities related to clinical documentation

• Other duties as assigned that are appropriate for role

What we're looking for

• Applicants committed to ongoing learning that are interested in a full time short-term (1 year) or longer term opportunities. We are especially interested in recent graduate/gap year/deferred acceptance premedical students looking to gain practical, paid experience in a patient care setting prior to applying to medical, dental, nursing, or physician assistant school.
• Advanced communication skills.
• Ability to type 70+ words per minute.
• Basic level of medical knowledge and/or a willingness to learn quickly.
• Ability and willingness to take direction and be a member of a team providing patient care.
• Excellent job attendance. (Our providers count on you.)
• Ability to work approximately 40-45 hours per week (full time position) with predictable hours and protected break times.
• Compliance with hospital and Oak Street Health policies, including HIPAA.
• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
• US work authorization
• Someone who embodies being Oaky. What it means to be OAKY:
  • Creating an unmatched patient experience
  • Driving clinical excellence
  • Taking ownership and driving for results
  • Being scrappy
  • Radiating positive energy
  • Assuming good intentions

Why Oak Street?

Oak Street Health offers our coworkers advantages that can be found in other clinical workplaces, including:

• The opportunity to be part of a hyper-growth company, focused on changing the future of healthcare.
• Paid vacation/sick time, retirement options, as well as health, vision and dental benefits
• Brand new, beautiful working environment
• Supportive and fun culture
• High levels of responsibility and rapid advancement
• Opportunity to be at the forefront of a revolution in healthcare

Why does Oak Street Health offer all of these benefits? Because we know what it takes to deliver the highest level of care, and our team deserves the best resources to succeed and enjoy their work. In return, we expect the best out of co-workers.

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers