Medical Secretary/Receptionist

Job Description:

Emergi-Care Clinic is seeking a medical receptionist to join our team. They will greet and welcome all guests, answer incoming phone calls, and transfer them to the appropriate party. This person will also perform administrative duties such as filing documents, scanning documents, and maintaining office supplies. They will be responsible for collecting Co-pay's, entering patient information into the computer software, scanning, and updating charts daily. We operate Monday-Friday 8:00 am-6:00pm, Saturday 8:00 am-12:00pm, and Sunday 12:00 pm-5:00pm. Full time hours consist of 36 hours/week with alternating weekend shifts. Part time hours are flexible and include alternating weekend shifts.

Essential Job Functions:

• Greets visitors and directs them to appropriate personnel.
• Answers all incoming phone calls, screens messages, routes calls accordingly, and/or forwards messages to appropriate personnel.
• Maintains office supplies including filing, scanning, and organizing documents.
• Maintains confidentiality of telephone lines by maintaining all personnel are aware of and comply with all applicable local, state, and federal regulations regarding telephone usage.
• Performs other duties as required or assigned.
• Performs other duties as assigned or directed by supervisor or manager.

Required Skills Abilities:

• Excellent verbal and written communication skills with the ability to professionally greet and direct guests.
• Ability to multi-task in a fast-paced environment with the ability to prioritize tasks with urgency and accuracy.
• Ability to use Microsoft Office Suite (Excel, Word, Outlook) with advanced Excel skills preferred.
• Ability to utilize a computer for general data entry with minimal errors while completing a variety of tasks in a fast-paced environment.
• Ability to utilize a computer for general data entry with minimal errors while completing a variety of tasks in a fast-paced environment.
• Ability to read and interpret legal documents such as insurance forms, licenses, permits etc..
• Ability to utilize a computer for general data entry with minimal errors using minimum direction from supervisor or manager.
• Ability to manage patient's Co-pays.

Job Types: Part-time, Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• Disability insurance
• Employee discount
• Flexible schedule
• Free parking
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Paid training

Healthcare setting:

• Acute care
• Clinic

Medical specialties:

• Primary Care
• Urgent Care

Schedule:

• Afternoon shift
• Day shift
• Monday to Friday
• Rotating weekends

Ability to commute/relocate:

• Tuscaloosa, AL 35404: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person