Medical Secretary/Medical Receptionist

Axelix Health Consulting, Inc. (AHCI), is a private medical specialty practice based in Mentor, OH serving Lake, Geauga, and Ashtabula counties. AHCI was incorporated in 2010 and has experienced exponential growth. The practice consists of three healthcare providers; one physician and two nurse practitioners. AHCI is a full electronic medical practice. The healthcare providers see patients in various hospital systems, nursing homes, outpatient clinics, and wound care centers.

The practice is currently seeking an individual to fill the position as a Medical Secretary with a medical background. The candidate will perform medical clerical duties such as; answering multiple phone lines, triaging calls, scheduling patients office appointment, scheduling patients for diagnostic imaging with facilities as ordered by the physician, obtain patients medical records from the appropriate referring physician/facility, scanning records/documents into patients charts etc. The candidate will act as a liaison between the physician and patient hence the medical assistant portion of the job. This will entail; knowledge of medical terminology, excellent patient care, triaging calls between patients and physician.

The practice offers comprehensive compensation based on education, knowledge, experience and skill set. Benefits offered includes; medical, dental and vision insurance, paid personal time off, paid holidays, bonuses based on performance and other factors, pay increase based on performance and other factors, professional development reimbursement just to name a few.

Job Description

• Answer multiple phone lines
• Schedule multiple office patient appointment and follow-ups
• Triage patient and facility calls as appropriate
• Act as a liaison between the patient and physician; Ensure patient calls, enquiries are communicated to the physician. Physician messages, orders etc are communicated in a timely manner to the patient.
• Obtain medical records from referring physicians or facility
• Electronically fax consult and progress note to referring physicians and PCP's
• Schedule patients for diagnostic imaging test as ordered by the physician
• Scan patients documents and medical records into the EMR system
• Sort through electronic fax inbox and attach documents to patients chart as appropriate.
• Faxing electronically or manually as needed
• Proper documentation in the EMR system
• Prepare front office prior to day of clinic
• Ordering supplies as needed for the practice
• Access various EMR system to obtain patient medical records
• Check in and check out patients on clinic days
• Enter patient demographic information into the system
• Collect co-pays and outstanding patient balances, and run payments
• Schedule office and pharmaceutical lunches
• Adhere to HIPPA policy at all times

Job Skills Required

• Professionalism

• Attention to detail
• Computer proficiency (a must)
• Typing
• Strong work ethic
• Experience with electronic medical record (Eclinicalworks , EPIC, Cerner, Soarian)
• Ability to multitask
• Ability to work independently
• Critical thinker and problem solver
• Excellent Team player
• Great personality/Positive attitude/Cheerful demeanor
• Attendance and punctuality
• Quick learner
• Responsible, dependable, and reliable
• Organized
• Compassionate and kind
• Knowledge of MS Office
• Outstanding communication (written and verbal) skills
• Patience and discretion

Educational Requirement

• Minimum of a High school diploma or equivalent required

Experience Requirement

• At least one or two years of working in the medical field; hospital, doctors office, nursing home etc.

DO NOT apply if you do not meet the requirements stated above; education, training, knowledge and experience in Medical Secretary/Medical Receptionist. Northeast Ohio candidates ONLY.

Job Type: Full-time

Pay: From $18.50 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Healthcare setting:

• Private practice

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Any experience working in the medical field? If so, state?
• List days and time you are available for a phone interview the first step in the interview process?

Education:

• High school or equivalent (Preferred)

Experience:

• Medical Secretary: 2 years (Required)

License/Certification:

• Do you have any medical certification? (Required)

Work Location: In person