Company

Csl PlasmaSee more

addressAddressDuluth, MN
type Form of workPart-time
salary SalaryFrom $16.25 an hour
CategoryHealthcare

Job description

PD-10288, R00
Page 1
Position Description
POSITION INFORMATION
Position Title:
Tech Reception
Position Location:
Collection Centers
Business/Functional Unit:
Plasma Operations
FLSA Status:
Non-Exempt
Date:
May 2015
GENERAL SUMMARY
State the general nature and most important job aspects
Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify
donor suitability for the plasma pheresis process.
REPORTING RELATIONSHIP
List positions that report into this position and to whom this position reports
Reports To: Daily operational activities: Center Supervisor; All else: Center Management Team
Direct Reports: This position does not have any direct reports
RESPONSIBILITIES
List current duties and responsibilities
1
In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening
process. The screening procedures includes but are not limited to: assessing the self-administered health history,
answering basic medical questions associated with the donation process, referring donors to medical staff when
appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature.
Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels.
2
Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from
donated plasma. This includes explaining the screening process, the health screening tests performed, the
appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor.
Ensures that all donor questions are answered timely, accurately and professionally.
3
May be involved in registering applicant and transfer donors based upon completion of appropriate training and
operational needs of the center.
4
May answer the telephone and answer callers question or transfer call to appropriate staff member.
5
Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and
notifies appropriate staff.
6
Alerts Group Leader or Supervisor of donor flow issues.
7 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in
the SOPs.
8
Understands the policies and procedures associated with hyper immune programs at the center if applicable.
9
Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as
needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration
(OSHA) policies and procedures. Promotes safety in all actions.
10
Maintains confidentiality of all personnel, donor and center information.
Approved :
glbdctmp
1.0 CPU-TRG-000169420
Approved
24 August 2021 2:36:7 PM

organization, to meet the needs of the business.
13
Perform other job-related duties as assigned.
JOB SPECIFICATIONS
Provide minimum hiring requirements, specialized knowledge, and other considerations required
Education  High school diploma or equivalent required
Experience
 Minimum of three (3) months experience in a clerical or customer service related position, preferably
in medical or health provider environment or equivalent combination of education and experience
 Must be able to perform basic math calculations
Additional
Comments  N/A
Working
Conditions
(physical &
mental
requirements)
 Ability to understand, remember and apply oral and/or written instructions
 Ability to understand and follow basic instructions and guidelines
 Must be able to see and speak with customers and observe equipment operation.
 Occasionally perform tasks while standing and walking up to 100% of time
 Reach, bend, kneel and have high level of manual dexterity
 Occasionally be required to lift and carry up to 25 pounds
 Fast paced environment with frequent interruptions
 Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens
 Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
 Required to work overtime and extended hours to support center operational needs
Note: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual
orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.
NAMES, SIGNATURES and DATES
Disclaimer: The above statements describe the general nature and level of work and are not an exhaustive list of all
required responsibilities, duties, and skills.
Position Holder:
Print Name:
Signature:
Date:
Approved :
glbdctmp
1.0 CPU-TRG-000169420
Approved
24 August 2021 2:36:7 PM
Version 24-Aug-2016
docNet

Work Remotely

  • No

Job Type: Part-time

Pay: From $16.25 per hour

Benefits:

  • Employee assistance program
  • Employee discount
  • Free parking

Schedule:

  • Weekends as needed

Work setting:

  • In-person

Education:

  • High school or equivalent (Required)

Experience:

  • Customer service: 1 year (Required)

License/Certification:

  • high school diploma or equivalent (Required)

Work Location: In person

Benefits

Free parking, Employee assistance program, Employee discount
Refer code: 8896600. Csl Plasma - The previous day - 2024-04-05 18:30

Csl Plasma

Duluth, MN
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