Medical Scheduler

Duties and Responsibilities

• Answers incoming calls in a prompt and courteous manner.
• Obtains patient demographic, insurance information and requested procedure data from various sources to reserve a scheduled appointment time.
• Places appointment calls to patients.
• Maintains work area in a neat and orderly manner.
• Maintains strictest confidentiality.
• Performs related work as required and other duties as assigned.

Performance Requirements

• Knowledge of radiology practice modalities and procedures.
• Knowledge of medical terminology.
• Ability to obtain and present concise data in verbal and written forms.
• Knowledge of grammar, spelling, and punctuation to type information.
• Skill in operating a copier, facsimile and other office equipment.
• Ability to use common software packages (e.g., spreadsheets, databases, word processing, statistical, e-mail and internet).
• Ability to prioritize department functions and services.
• Ability to speak clearly and concisely, follow and comprehend oral and written instruction.
• Ability to promote excellent interpersonal skills.
• Ability to establish and maintain effective working relationships with patients, employees, physicians and the public and understand the role of various providers throughout the healthcare community.
• This position requires sitting for long periods of time. Knowledge of medical terminology required.

Job Type: Full-time

Pay: From $16.80 per hour

Healthcare setting:

• Clinic
• Outpatient

Medical specialties:

• Radiology

Schedule:

• Monday to Friday

Experience:

• Customer service: 2 years (Required)

Work Location: In person