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SalaryEyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.
Tidewater Eye Centers has an excellent opportunity for a Medical Records Technician in our Norfolk office. If you are looking to work with excellent doctors and team members in a collaborative environment, this is the place for you!
SUMMARY
Ensures charts are available and up to date for patient appointments while maintaining an internal customer focus.
Demonstrates quality patient service during interactions with patients, coworkers, and vendors:
- Exhibits a psitive attitude and is flexible in accepting work assignments and priorities
- Meets attendance and tardiness expectations
- Is dependable; follows policies and procedures
- Maintains professionalism in interactions with patients and coworkers
- Performs quality work and consistently exhibits initiative
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Daily responsibility for scanning/indexing all charts, faxes and miscellaneous correspondence.
- Patient Portal helpdesk back up.
- Daily responsibility for sorting, scanning/tasking and delivering faxes.
- Daily responsibility to perform scheduled runs on time and visit all departments.
- Promptly answer and triage all incoming calls from patients, employees and other health care professionals in a professional and polite manner. Appropriately utilize phone system so that all calls are answered by the 3rd ring and direct messages to appropriate staff ensuring that messages are clear and distributed promptly.
- Maintain patient confidentiality and HIPAA requirements.
- Perform other duties as assigned.
- Other duties as assigned.
Education
- Minimum of HS Diploma.
Skills and Experiences
- A team player who is friendly and professional.
- Detail-oriented, trainable, and committed to providing excellent patient care.
- Excellent computer skills.
- Prior experience with EMR/EHR preferred.
- Experience in the medical field is recommended, but not required for the right candidate.
- One year experience required
- Medical office/front desk experience preferred
- Must have good computer skills
If you need assistance with this application, please contact (636) 227-2600
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please do not contact the office directly – only resumes submitted through this website will be considered.
