Medical Records Clerk

Job Description:

Job Title:Medical Records Clerk
Location: Springfield, Missouri
Employment Type: Part-Time
Company: Preferred Family Healthcare

Job Summary:
Do you have excellent communication and time management skills, along with a High School Diploma or equivalent? Are you interested in long-term and short-term goals and objectives of the company and capable of operating a computer and utilizing Google applications? Join our team at Preferred Family Healthcare as a Medical Records Clerk!

As a Medical Records Clerk, you'll perform duties that ensure appropriate and timely responses to Medical Records requests. Your main responsibilities will include reviewing record requests, coordinating fulfillment of requests with third-party vendors, answering and responding to questions regarding releasing records, monitoring third-party vendor performance, and ensuring prompt delivery of received records to the appropriate party.

Springfield, Missouri offers a high quality of life, with a low cost of living, ample outdoor recreational activities, and a thriving arts and cultural scene. Join us in managing Medical Records and advancing your career in healthcare administration!

Position Perks & Benefits:

• Mileage reimbursement - company paid for work functions requiring travel
• Top-notch training - initial, ongoing, comprehensive, and supportive
• Career mobility - advancement opportunities/promoting from within
• Welcoming, warm, supportive - a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Position Perks & Benefits:

• Top-notch training - initial, ongoing, comprehensive, and supportive
• Career mobility - advancement opportunities/promoting from within
• Mileage reimbursement - company paid for work functions requiring travel
• Welcoming, warm, supportive - a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Key Responsibilities:

• Review record requests for necessary elements and determine appropriate response
• Return all phone calls, voicemails and emails within one business day of receipt
• Coordinate fulfillment of requests with third party vendors as appropriate
• Assist third party vendors with policy and procedure questions, if applicable
• Fulfill requests internally as necessary and according to policy
• Provide excellent customer service internally and externally
• Answer and respond to questions regarding releasing records
• Monitor third party vendor performance, if applicable
• Ensure prompt delivery of received records to the appropriate party
• May have to appear in court, if requested/required
• Other duties as assigned

Education and/or Experience Qualifications:

• High School diploma or equivalent
• Graduate from an accredited college or university with Associates Degree in Health Information Management (preferred)

Additional Qualifications:

• Ability to uphold the mission, values, and principles of the organization
• Capable of communicating ideas clearly and effectively
• Demonstrate the ability to operate a computer and Google applications
• Demonstrates good judgment and discernment
• Ability to work with confidential information
• Strong time management skills to complete paperwork timely and manage multiple tasks
• Ability to develop and maintain effective communication and working relationships
• Ability to maintain a positive attitude

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we value diversity, equity, and inclusion in our workforce and encourage applications from individuals from diverse backgrounds and experiences. If you are passionate about empowering your local communities and promoting health equity, we invite you to join our mission-driven organization that is committed to building a diverse, equitable, inclusive and authentic workplace.

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Preferred Family Healthcare is a Smoke and Tobacco Free Workplace.